New Users aren't being counted as followers

  • wmccance

    (@wmccance)


    10 years, 9 months ago

    Hi,
    I have a blog http://searchingforthehappiness.com that uses Jetpack. I have been having a problem for several months now where I will get emails about new registered users on my blog (as many as 10 in a day) but my follower count has not changed to reflect these new users. My follower count has stayed static since I switched over from wordpress.com Can you suggest anything I could do?

    Thanks so much,
    Wendy

Viewing 5 replies - 1 through 5 (of 5 total)
  • WPyogi

    (@wpyogi)

    10 years, 9 months ago

    Looks like you should continue in your thread here:

    http://wordpress.org/support/topic/follower-count-not-updating?replies=2

    as this is a JetPack issue – so they’ll be the ones to help you with it.

    WPyogi

    (@wpyogi)

    10 years, 9 months ago

    Also, I don’t think you can have followers on a .ORG site – that may be only possible on .COM sites…

    Thread Starter wmccance

    (@wmccance)

    10 years, 9 months ago

    My site is a .com site. It shows that I have over 500 subscribers. The amount increased for about a month after switching to a .com and then it hasn’t gone up since. It’s weird because if you look at the list of followers it will show some new followers a day or two ago. But the number doesn’t go up and the emails I get about new registered users never shows up anywhere on my blog.

    Thread Starter wmccance

    (@wmccance)

    10 years, 9 months ago

    Here is an example of an email I just received:

    New user registration on your site Searching For The Happiness:

    Username: Susan

    E-mail: kavanahgo@hotmail.com

    WPyogi

    (@wpyogi)

    10 years, 9 months ago

    Your site is not hosted on WordPress.COM (looks like it’s on iPage) – and I think “followers” are only possible on WordPress.COM hosted sites because WordPress.COM sites are part of a network…

    But in any case, this is a JP question and I see you’ve posted there – I’m sure they’ll get back to you.

Viewing 5 replies - 1 through 5 (of 5 total)
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