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Navayan Subscribe
New subscriber confirmations not working (4 posts)

  1. eCalm
    Member
    Posted 1 year ago #

    Hello,

    We are having a problem with new subscriber confirmations not working. Users can submit a subscription, they receive a subscription e-mail, but clicking the confirmation link takes the user to a blank post page on the site titled "Navayan Subscribe OptIn" and the user subscription is not validated.

    Screen Shot

    Thanks in advance.

    http://wordpress.org/extend/plugins/navayan-subscribe/

  2. jwterrill
    Member
    Posted 1 year ago #

    Hello ecalm-
    Did you ever get this resolved? I am having the same isue.
    Thanks!
    -David

  3. eCalm
    Member
    Posted 1 year ago #

    Hello David,

    Yes, it miraculously resolved itself once the site went live. During development, the site was being accessed via http://hosting-server-url/~acctname, and we suspect this URL formatting (perhaps the tilde) was causing the problem.

    As well, we renamed the Page titled "Navayan Subscribe OptIn" to "Subscribe" so visitors are not confused when subscribing.

    I hope this helps.

    Regards,
    Mark
    eCalm Media Inc.

  4. jwterrill
    Member
    Posted 1 year ago #

    Mark-
    Thanks for the quick response. Renaming the "Navayan..." page didn't cause any issues? Would you mind pointing me to your site so I could try it from the user's perspective?

    Again, many thanks-
    David

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