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1. eCalm
   Member
   Posted 3 months ago #
   

   Hello,

   We are having a problem with new subscriber confirmations not working. Users can submit a subscription, they receive a subscription e-mail, but clicking the confirmation link takes the user to a blank post page on the site titled "Navayan Subscribe OptIn" and the user subscription is not validated.

   Screen Shot

   Thanks in advance.

   http://wordpress.org/extend/plugins/navayan-subscribe/

2. jwterrill
   Member
   Posted 3 months ago #
   

   Hello ecalm-
   Did you ever get this resolved? I am having the same isue.
   Thanks!
   -David

3. eCalm
   Member
   Posted 3 months ago #
   

   Hello David,

   Yes, it miraculously resolved itself once the site went live. During development, the site was being accessed via http://hosting-server-url/~acctname, and we suspect this URL formatting (perhaps the tilde) was causing the problem.

   As well, we renamed the Page titled "Navayan Subscribe OptIn" to "Subscribe" so visitors are not confused when subscribing.

   I hope this helps.

   Regards,
   Mark
   eCalm Media Inc.

4. jwterrill
   Member
   Posted 3 months ago #
   

   Mark-
   Thanks for the quick response. Renaming the "Navayan..." page didn't cause any issues? Would you mind pointing me to your site so I could try it from the user's perspective?

   Again, many thanks-
   David

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