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New Site Display is Distorted on Some Computers (3 posts)

  1. josephwhughes
    Member
    Posted 5 months ago #

    Hi all,

    We just built a new responsive site and the display is distorted on some computers (notably my client's computer).

    Here is the beta link: http://designbuildprofit.com/beta

    Here is the way the site is displaying properly on my computer (Windows 7 Pro with updated Chrome)

    Here is the distorted view, which is using Windows 7 Pro with updated Chrome. We have cleared cache and browsing history and ensured that the screen resolution is set on the recommended setting of 1920x1080.

    The strange thing is that the client and I have the same setup (Win 7 Pro with Chrome) and we are seeing 2 different things.

    Does anyone know what the problem could be or how I can diagnose the problem?

    Many thanks!

  2. alchymyth
    The Sweeper & Moderator
    Posted 5 months ago #

    both screenshots are not opening for me - possibly use alternative ways to upload the screenshots.

    have you validated the html and CSS codes? http://codex.wordpress.org/Validating_a_Website

  3. josephwhughes
    Member
    Posted 5 months ago #

    Thank you!

    Those links were Google Drive, but here is the Dropbox folder containing one good screen and 3 distorted screens:
    https://www.dropbox.com/sh/zjqdgvdwkdd6vm8/BCgxHOIJvT

    We've not tried all of these steps for validation. I will talk with developer about this.

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