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New registrant does not receive email (13 posts)

  1. 2wim
    Member
    Posted 6 years ago #

    When a new registrant creates a new account he does not get an email with password.
    Trying to get an new password does not work as well.

    On the other hand Admin does receive an email that says that a new account has been opened.

  2. hakre
    Member
    Posted 6 years ago #

    Please use your admins email and create another user account with it. Does this account gets the emails then?

  3. 2wim
    Member
    Posted 6 years ago #

    I created through admin another user account. The account does not get an email.
    Only the admin.

  4. hakre
    Member
    Posted 6 years ago #

    Well, did that new user account had the same email then the admin? For the email of the admin you are shure that it is delivered. So that is why I am asking if you could create a new user who has got the same email address then the existing administrator user who gets mail.

    From what you reported so far, it is unclear if only some mailadresses are not working or only a specific userlcass is mailed.

  5. 2wim
    Member
    Posted 6 years ago #

    When I use the same Emailadress as the admin, still only the admin receives an email: New user registration on your blog.

    The new user does not.

  6. hakre
    Member
    Posted 6 years ago #

    Let's see:
    When does a new User gets an Email?
    That is when wp_new_user_notification() is called that is right after the user has been created by wp_create_user(). If the user would have not been sucessfully created, the admin would have got an email informating about that.

    How to check that wp_new_user_notification() is sending out emails?
    That is harder to answer. According to the sourcecode in Version 2.6 Bleeding a mail is send out to the user with the subject "[%s] Your username and password" where %s stands for the blogname. If this function fails, it has no impact, so there is not any errormesage displayed. The only way to check is to monitor outgoing mailtraffic for such messages or to place debugging information inside the code. The mail should be send out in wp-includes/pluggable.php about line 936.

    There are circumstances when a mail is not send out to a new User. That is when the new passwort is empty. The password is provided by wp_generate_password();.

  7. 2wim
    Member
    Posted 6 years ago #

    In the previous version 2.3.3 everything worked allright (on the same server).

    One difference. Now I installed it as http://www.domain.com/blog. The previous version blog.domain.com. Does this make any difference?

    One other thing: I am using 2.5 not 2.6.

  8. hakre
    Member
    Posted 6 years ago #

    2.6 Bleeding is basically the 2.5 Sourcecode with only slight differences. It is the developer version.

    Is your Blog an Upgrade or a fresh, new installation?

  9. 2wim
    Member
    Posted 6 years ago #

    A fresh new installation.

  10. 2wim
    Member
    Posted 6 years ago #

    I installed WPMU 1.3.3. Also in this install no mail is send to a new user.
    When I create a new user myself also an email is not send.
    When I try the option to get a new password, still no email is send.

  11. sierranovember6
    Member
    Posted 6 years ago #

    Same here, my new registrars are not receiving PW emails. The short fix is to assign them a PW manually as admin and email them the PW. They can then login and change it. Its a little strenuous, but works for the time being. I am glad my blog is for only about 50 in a gaming group.

    SN6

  12. aehageman
    Member
    Posted 5 years ago #

    Emailing every user as they join is not an acceptable fix.... Please let me know when there is a fix for this.

    I have the same problem.. Hosting is at http://www.yourbusinessneedsa.com and the domain is http://www.justicetimes.com
    I have not customized the install at all. The emails to the admin work. I am trying different email addresses, however the email address I used to test the subscriber account is my email address at yahoo.. aehageman@yahoo.com.. any suggestions on fixing this problem or telling what I did not do or need to do, are greatly appreciated

  13. moshu
    Member
    Posted 5 years ago #

    I am telling you what not to do: do not post the same question 3 times on different topics.

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