WordPress.org

Ready to get started?Download WordPress

Forums

New password sent to email I don't have access to anymore (11 posts)

  1. BlaneB
    Member
    Posted 2 years ago #

    I've been a happy WP user so far but I'm really struggling w/how to log in to my site. I had a new password sent but apparently it was sent to an old email address, and I'm stumped how to get a new password. I contacted GoDaddy but they couldn't help. My web guy is MIA, and I really need to get this fixed! Any help would be most appreciated. Thanks.

  2. racer x
    Member
    Posted 2 years ago #

  3. michael.mariart
    Member
    Posted 2 years ago #

    The link that racer x gave gives you a few good ideas of how ot do it. Personally I'd use that to a pint, but instead of resetting your password in there, I'd change the email address that's regsitered for that user account, and then use the normal "Reset my password" link like you have done now. This will let the email be sent ot your existing email account, and there's no worries about acidentally entering the wrong passowrd or having some other issues doing it through stadnard SQL (I've had this happen to me before... took me over an hour to realise my own mistake).

  4. racer x
    Member
    Posted 2 years ago #

    I'd change the email address that's regsitered for that user account

    I agree with changing the registered email but since she can't log in, she doesn't have that option.

    However, if you have access to ftp you can edit the functions.php file with this:

    require_once( ABSPATH . WPINC . '/registration.php');
    $user_id = 1;
    $email = 'yourNewEmail@new.com';
    wp_update_user( array ('ID' => $user_id, 'user_email' => $email) ) ;

    Of course, you need to remove this right after you fix everything.

    This from the codex.

  5. BlaneB
    Member
    Posted 2 years ago #

    Thanks for the replies and the help here. I am not so sure about the code above, Racer -- that's a bit tech-heavy for me (I am such an idiot with this stuff), but I did manage to get into the website with the admin function. I have no idea how to get to the old email address, but I did remember the password for the admin, so that was the key.

    Thanks again. Really cool how strangers help strangers (and tech idiots like me) with this stuff.

  6. racer x
    Member
    Posted 2 years ago #

    Thanks again. Really cool how strangers help strangers (and tech idiots like me) with this stuff.

    You are not a tech idiot! WordPress can actually get very confusing once something goes wrong. Don't let anyone tell you different. I/others make a living off of WordPress which is open source, so it is good karma to give back to the community when we can.

    I wasn't sure of your ability. Sorry to get too nerdy on you.

    Best of luck!

  7. elhof1
    Member
    Posted 1 year ago #

    I'm beginning to hate WordPress. I had a website that was successful in the past but dormant for a while. I've paid all fees to the host but I'm trying to login to my old account. It recognizes my user name but doesn't recognize my password. So I'd like to reset it BUT my email has been changed. Can someone tell me step by step what to do to change it? I've had to create a new registration to be able to contact anyone for help. Can anyone tell that I'm not an expert here?

  8. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Generally it's better to start a new thread rather than tack on to one that is old, but try this - there are several ways to reset your password:

    http://codex.wordpress.org/Resetting_Your_Password

  9. elhof1
    Member
    Posted 1 year ago #

    you're right, I should have started a new thread
    Thanks for your reply, however, the automatic emailer didn't work at all and I don't know how to get to the Admin page. Should I start over in a new thread?

  10. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Do you have access to phpMyAdmin or FTP? Those would be through your hosting and via either of those you can reset your password - it's explained in the linked page.

  11. elhof1
    Member
    Posted 1 year ago #

    At this point I have no access at all to the old account.
    My server that provides the internet arbitrarily forced me into an new email address and since then I have no access at all. What a dilemma. It looks like I'll have to have my husband reconstruct the entire website.

Topic Closed

This topic has been closed to new replies.

About this Topic