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NextGEN Gallery
New images not uploading after plugin upgrade (17 posts)

  1. senordeer
    Member
    Posted 10 months ago #

    Hello, just updated to wp 3.7 and because I had not updated the nextgen plugin it caused a fatal error, which was fine, I just updated, but now, using the latest version of nextgen, I cannot upload new images to my galleries. I go to Add Gallery/Images, choose my gallery, add files, and start my upload. I get a message in the upper right corner of my dashboard that says "Upload Complete 0 files were uploaded", so of course the upload isn't complete, and no files are uploaded. Then of course when I go to view the gallery the new image is not there.

    http://www.littlebluedeerdesign.com/portfolio/

    WP 3.7 Latest version of Genesis sample child theme.

    http://wordpress.org/plugins/nextgen-gallery/

  2. photocrati
    Member
    Plugin Author

    Posted 10 months ago #

    @senordeer - Would you be able to submit a Bug Report (http://www.nextgen-gallery.com/report-bug/) so we can help you sort out what might be going on with you site.

    Thanks!

    - Cais.

  3. senordeer
    Member
    Posted 10 months ago #

    Howdy! Okay I did submit the bug report form, and what I decided to do was try to install the gallery on a clean, brand-new version of WP. So, I have this site: beta.livingwithlandyn.com, 2013 dfault theme, WP3.7.

    I have no other plugins running on this site. I had the same issue, and took a screenshot I can send as well of the message I am getting (Upload Complete, 0 images uploaded). I did notice that hovering to the left of my cursor is a message "Using runtime: html5).

  4. photocrati
    Member
    Plugin Author

    Posted 10 months ago #

    @senordeer - That would be great information to add to your Bug Report, please make sure to send a response to our last reply with those details and a link to the screenshot, too!

    Thanks!

    - Cais.

  5. teabaptism
    Member
    Posted 10 months ago #

    Hi, I have a similar problem. Except when I upload one image I do recieve the message '1 image successfully uploaded!' (upper right corner) However, no images are actually being uploaded to my galleries. Nada. I'd like to resolve this asap. Very frustrating. I'm using wordpress 3.7.1, and nxtgen gallery 2.0.33

  6. teabaptism
    Member
    Posted 10 months ago #

    Should I start a new thread for the issue I'm having? I'm new to the forum.

  7. photocrati
    Member
    Plugin Author

    Posted 9 months ago #

    @teabaptism - what would actually be better is if you wouldn't mind submitting a bug report so we can take a closer look at the upload issue you're having. We should have improvements to uploads available in the next Beta and update: http://www.nextgen-gallery.com/report-bug/ . We're very sorry for the inconvenience, we hope we can nail down why only some users are having issues uploading while others are uploading OK. Please reference this forum thread in your bug report and include login credentials if you don't mind. (in bug report NOT in this forum thread). :)

    Thanks! (Becky)

  8. teabaptism
    Member
    Posted 9 months ago #

    Thanks. I've just sent a bug report.

  9. photocrati
    Member
    Plugin Author

    Posted 9 months ago #

    Thanks! We'll carry on with troubleshooting there.

    - Cais.

  10. lafortuna
    Member
    Posted 9 months ago #

    I am having the same problem with WordPress 3.6.1 and the latest version of the gallery.
    I have not uploaded images since next-gen gallery 1.9.3, but I have kept up with the updates. I have switched to the default twenty 13 theme and disabled plugins with no success.
    The nextgen software creates a new gallery but uploads 0 images either if I choose the files or drop them on the interface box. If I choose the "import folders" option I do not even see any folders. The old pictures are still there.
    I have deactivated the nextgen gallery plugin, deleted the files, and installed a fresh copy using the WordPress plugin installer. Still no difference.
    Do I need to go back to version 1.9.3? How do I move forward? I would not mind to buy the professional version, if the problems can be fixed.

  11. andrewblackmiller
    Member
    Posted 9 months ago #

    Hi folks,
    I've the same problem with the nextgen gallery plugin - upload isn't working anymore :(
    I'm using WP 3.7.1 and Nextgen 2.0.33.

    Is there any 'quick fix' or 'work around' yet to come around this problem?

    Thx for any help and best regards from Vienna,
    Andrew

  12. daveturton@gmail.com
    Member
    Posted 9 months ago #

    Same problem here as everyone above. This has been an issue for quite a while now. I can't believe it's just now sprouting it's ugly head.

  13. dyords
    Member
    Posted 9 months ago #

    im having the same issue even in previous next gen version. it started when they moved to the html5 drag and drop upload. wish there's an option to bring back the uploading the old way. flash or manual.

  14. alediniz
    Member
    Posted 9 months ago #

    I am having the same problem.
    I'm using wordpress 3.7.1 and nextgen gallery 2.0.33 too.

  15. WNCcreative
    Member
    Posted 9 months ago #

    Same Here

    I'm using wordpress 3.6.1 and nextgen gallery 2.0.33 too.

  16. alediniz
    Member
    Posted 9 months ago #

    I'm thinking about trying to do the roll-back to an earlier version of NextGEN Gallery.
    Anybody tried it?

  17. photocrati
    Member
    Plugin Author

    Posted 9 months ago #

    All - If you are having upload issues and have already sorted out it is not a theme or plugin conflict please submit a Bug Report (http://www.nextgen-gallery.com/report-bug/ ... please reference this topic) and we will try to help you get this sorted out.

    We will most likely need a set of log in credentials and possibly FTP credentials as well. Please include those on the Bug Report, too.

    Thanks!

    - Cais.

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