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[resolved] New Akismet API key wiped out years of comments (3 posts)

  1. bartography
    Member
    Posted 1 month ago #

    This morning I was prompted to get my own Akismet API key.

    When I did, and updated my Akismet plugin with the new key, it wiped out all of the comments -- many years' worth -- in the WordPress dashboard.

    Also, I now get a 404 error when I try to submit a test comment through my blog (http://chrisbarton.info/blog/2014/06/games-books-qa-carly-kocurek.html/comment-page-#comment-)

    Any ideas for how to go about recovering the old comments and allowing/moderating new ones?

    Thanks a bunch for any help you can provide.

    https://wordpress.org/plugins/akismet/

  2. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 1 month ago #

    Hi Chris,

    I don't know how a new Akismet API key would have modified any of the existing comments on your blog; it sounds like there might be a separate problem happening, based on the 404 you get when trying to comment.

    Have you found any extra information since you posted this that might help fix the problem?

  3. bartography
    Member
    Posted 1 month ago #

    Hi, Christopher,

    Thanks for the response. It turned out that the new Akismet key was coincidental. The issue turned out to be a Yahoo database issue. It's been fixed, and all is well (except for a few lost comments following a "corrupted entry").

    Marking as resolved...

    Chris

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