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[resolved] Need help resetting a wordpress.org (8 posts)

  1. radiohook
    Member
    Posted 1 year ago #

    I set up a new account on wordpress.org from which I need to publish a plug-in, but the email I provided was delayed in getting set up, so no registration information and password made it to my inbox.

    Now, I can't get the password form to send me a new password either.

    Who can help? The username in question is MapQuest.

    Thank you!

  2. http://wordpress.org/support/profile/mapquest is set to send emails to a mapquest.com email address. You sure that's you?

  3. radiohook
    Member
    Posted 1 year ago #

    Yup, that's me. I'm a product manager here at MQ. The email tied to that profile is a distribution email that goes to myself and two developers here. The registration on wordpress.org was completed before our email server finished setting up the distribution account.

  4. I just sent a password reset to you (the email ID is 'tool'). If that doesn't get there, we'll try something else :)

  5. radiohook
    Member
    Posted 1 year ago #

    tool@ or tools@ - that may be the issue, as it's supposed to be the latter.

  6. That'd be it :) I've changed it to tools@ - Try the lost password tool now ;)

  7. MapQuest
    Member
    Posted 1 year ago #

    A big thank you sir! :)

  8. Ma'am ;) You're welcome.

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