Oh my goodness, I just spent half an hour writing my issue and it did not go through, so here is the simplified version. I have a folder in wp-content that is very important. The site it is on is messed up beyond repair, and the file has some code that I paid for. The provider can now only delete everyhing as the password will not reset, and I will lose EVERYTHING. I have tried downloading the file by right clicking on it, but it only downloaded the text that gave the list of directories I can go to. How can I download this??????????? I dont have any block on my files, but I cannot get past wp-content, it shows the file, but it wont let me download it. I can no longer get in at all, but I do not want to lose this. Is there a way to download the files before it is deleted forever?