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NEED HELP! 2.8 Upgrade with PHP Fatal Error (11 posts)

  1. butterfly1
    Member
    Posted 2 years ago #

    Yesterday I clicked on the automatic upgrade to 2.8 but had to discontinue and close the browser after clicking the "Automatic Upgrade" button.

    This morning, when I try to log in, after entering the password, it gives me this error:

    PHP Fatal error: Call to undefined function _cleanup_header_comment() in C:\websites\vistabella\blog\wp-admin\includes\plugin.php on line 89

    PLEASE help. Anyone?

    :(

  2. Samuel B
    moderator
    Posted 2 years ago #

    temporarily rename your plugins folder
    log in
    rename it correctly and re-activate plugins

  3. butterfly1
    Member
    Posted 2 years ago #

    thanks, samboll.

    I have tried this by following the steps in this process but once i get to log back in, it still gives me the same error.

    Please help.

    Thanks!

  4. Samuel B
    moderator
    Posted 2 years ago #

    delete the wp-admin folder via ftp then
    upload a fresh one

  5. butterfly1
    Member
    Posted 2 years ago #

    im not a techie person, but if i delete the whole wp-admin folder, how do i upload a fresh one?

    thanks again! i really appreciate all the help

  6. Samuel B
    moderator
    Posted 2 years ago #

    click on the download link at top of this page
    save zip file
    unzip files/folders
    upload wp-admin via ftp (fast) or host file manager (slowwwww)

  7. butterfly1
    Member
    Posted 2 years ago #

    just to sum up:

    1) delete current wp-admin folder
    2) download 2.8
    3) copy downloaded/new wp-admin folder from unzipped files and paste into same location where old wp-admin was

    am i getting this correct?

    are all our blogs and themes/blog design safe in this process?

    thanks so much samboll

  8. whooami
    Member
    Posted 2 years ago #

    am i getting this correct?

    yes.

    are all our blogs and themes/blog design safe in this process?

    yes.

  9. butterfly1
    Member
    Posted 2 years ago #

    thanks for the reply whooami, but it still gave me this error:

    PHP Fatal error: Call to undefined function _cleanup_header_comment() in C:\websites\vistabella\blog\wp-admin\includes\plugin.php on line 89

    please help?

    :(

  10. butterfly1
    Member
    Posted 2 years ago #

    anyone? help? :(

  11. whooami
    Member
    Posted 2 years ago #

    you need to delete what is is inside wp-includes/

    then upload the fresh 2.8 files.

    Note I said wp-includes/ -- NOT -- wp-admin/includes

    as was suggested before.

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