WordPress.org

Ready to get started?Download WordPress

Forums

[resolved] Nav_Menu.php Problem (11 posts)

  1. matty44m
    Member
    Posted 2 years ago #

    Hey, I'm just trying to edit my nav menus for my site. But even if I change the smallest thing it just hangs and then tells me I've got a 'Sever Error' and says...

    "The website encountered an error while retrieving http://www.explore-the-planet.net/wp-admin/nav-menus.php. It may be down for maintenance or configured incorrectly." & "HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request."

    Also running the Genesis Theme with Backcountry if that helps.

    Thank,
    Matty

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Try re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

  3. bbcoachkeith
    Member
    Posted 2 years ago #

    I am running into the SAME problem.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    @bbcoachkeith: It is impolite and contrary to forum policies to interrupt another poster's thread with a question of your own. Please post your own topic.

  5. matty44m
    Member
    Posted 2 years ago #

    So @esmi if I did that thats not going to remove all my posts and text... Because not sure where all that is stored. Only see my Photos, Themes and Plugins in the wp-content folder.

    Thanks again :)

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    No - your content is stored in your database.

  7. matty44m
    Member
    Posted 2 years ago #

    Thanks, tried it out But still having the same problem...

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    How many menu items do you have?

  9. matty44m
    Member
    Posted 2 years ago #

    I've got 21 in the bottom menu and then 4 in the top

  10. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  11. matty44m
    Member
    Posted 2 years ago #

    Thanks, turns out it was just a plugin playing up with it.

    All good now :)

Topic Closed

This topic has been closed to new replies.

About this Topic