I have a site on HostGator that gets quite a bit of traffic. Twice in the last month the database stopped connecting because the site, according to HG, "has hit our MySQL kill script". Beyond that comment they cannot tell me anything else, or worse yet what to do about it.
Deactivated all plugins and switched to 2011 theme to rule out those issues -- still no connection.
HG is being unusually not cooperative -- all they advised is deactivate plugins and use the default theme to trouble-shoot -- which I had done /before/ asking for support.
Can anyone enlighten me as to what can cause this and what I need to do? I really have no clue what to think of this...
Thank you in advance!