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My wordpress website not opening on mobile devices (8 posts)

  1. Elvisk
    Member
    Posted 1 year ago #

    My website doesn't open on mobile phones.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Unless you provide a link to a page demonstrating the problem, no one will be able to offer much in the way of assistance.

  3. Andrew
    Forum Moderator
    Posted 1 year ago #

  4. Elvisk
    Member
    Posted 1 year ago #

    Hi Esmi, this is the error "http error 500" l get on trying to access my site (www.safarihunters.net)on mobile phone. Something funny its opening perfectly on a pc. Thanks

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    Your site isn't working full stop. Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

  6. Elvisk
    Member
    Posted 1 year ago #

    Thanks Esmi. Let me try

  7. radiowaka
    Member
    Posted 1 year ago #

    my mobile site is refusing to opening. it displays this when i try opening it says the requested URL could not be retrieved. Site address is http://www.radiowaka.com

  8. Andrew
    Forum Moderator
    Posted 1 year ago #

    @Radiowaka Try the forums at Arras.

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