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My website is suspended as my wordpress account ("cgi-sys/suspendedpage.cgi") (49 posts)

  1. jeudocaz
    Member
    Posted 2 years ago #

    Hello everybody!

    My website on wordpress.org has been suspended this morning with this link "cgi-sys/suspendedpage.cgi" at the end of its domain name and this message when it redirected "this account has been suspended"...
    I did'nt receive any warnig message before and I don't know why that happened...
    If anybody can help me and how contacting wordpress.org about that?
    Than you in anticipation :)

  2. Elan Technosys
    Member
    Posted 2 years ago #

    Looks like that is your hosting issue not WordPress issue I think your hosting account is suspended check with your host.

  3. jeudocaz
    Member
    Posted 2 years ago #

    I don't have any host for this blog... And my blog is online for many months ago. For me that should be a WordPress issue.

  4. Elan Technosys
    Member
    Posted 2 years ago #

    What do you mean by you have any host?

  5. jeudocaz
    Member
    Posted 2 years ago #

    I mean that my blog is directly on WordPress and just the domain name is on a host but I use WordPress for this blog and I never used a host for it before

  6. govpatel
    Member
    Posted 2 years ago #

    Then you must have created a account at wordpress.com you can check with them.
    http://en.support.wordpress.com/

  7. jeudocaz
    Member
    Posted 2 years ago #

    I used this support but they said to me my blog is not on WordPress.com but WordPress.org software; it isn't the same thing in fact

  8. jeudocaz
    Member
    Posted 2 years ago #

    And there's no support for WordPress.org and its blogs...

  9. govpatel
    Member
    Posted 2 years ago #

    I used this support but they said to me my blog is not on WordPress.com but WordPress.org software; it isn't the same thing in fact

    then some one must be hosting unless you bought ready setup site and they suspended your website.

    We all have our own host and can log in on server and manage our wordpress

  10. jeudocaz
    Member
    Posted 2 years ago #

    I bought ready setup site but I didn't know it needed a host...
    How can I fix this issue?

  11. govpatel
    Member
    Posted 2 years ago #

    Contacting who you bought the site from.
    As wordpress.org is free and to download and you can use wordpress as you wish on your host but in your case you do not have a host unless you have backup that can be used to reinstall wordpress on host account that you have subscribe too.

  12. jeudocaz
    Member
    Posted 2 years ago #

    He doesn't answer to my emails... And I don't have the data base of this website. All has been saved on the WordPress.org admin panel and I can't come back on it now.
    But WordPress.org should contact me on my contact email before suspend my account

  13. Elan Technosys
    Member
    Posted 2 years ago #

    As wordpress.org is a free software and is for to use on personal hosting so wordpress.org will not save any of your data so how wordpress.org can email you? you are running your site some host or someone and the responsible is your host or person ho installed wordpress.org software not wordpress.org

  14. ClaytonJames
    Member
    Posted 2 years ago #

    @jeudocaz

    WordPress did not suspend your account.

    What is the domain name?

  15. jeudocaz
    Member
    Posted 2 years ago #

    @Clayton
    The domain name is gamesvids.com

  16. Elan Technosys
    Member
    Posted 2 years ago #

    @jeudocaz

    Your hosting account is expired and you need to contact your host your domain is pointing to http://hostanother.com are you using their hosting?

  17. jeudocaz
    Member
    Posted 2 years ago #

    No I don't. My domain name "gamesvids.com" is on OVH and is still activated on it. When I click on "http://www.gamesvids.com/" is pointing now to "http://gamesvids.com/cgi-sys/suspendedpage.cgi" and the same thing happens when I want to go in the admin panel "www.gamesvids.com/wp-admin/edit-comments.php"

  18. Elan Technosys
    Member
    Posted 2 years ago #

    Are you using these name servers
    Name Server: NS24.HOSTANOTHER.COM
    Name Server: NS25.HOSTANOTHER.COM

    that means your hosting is managed by hostanother.com

  19. jeudocaz
    Member
    Posted 2 years ago #

    Yes I do. You're right.

  20. Elan Technosys
    Member
    Posted 2 years ago #

    So that means your are hosting your domain at hostanother.com so login your hostanother.com account and check is your hostanother.com account is expired?

  21. jeudocaz
    Member
    Posted 2 years ago #

    How can I proceed now to change the host and use my own host for my WordPress blog?

  22. Elan Technosys
    Member
    Posted 2 years ago #

    If you change your host you will not be able to get your content. Is your hostanother.com account expired?

  23. jeudocaz
    Member
    Posted 2 years ago #

    The hostanother.com account is certainly the host of the previous owner of this website but not mine.

  24. jeudocaz
    Member
    Posted 2 years ago #

    I don't know if it expired because it isn't mine

  25. Elan Technosys
    Member
    Posted 2 years ago #

    So contact that person who owns hostanother.com account where your domain is hosted.

  26. Elan Technosys
    Member
    Posted 2 years ago #

    That is not yours but looks like that is expired or the hosting company closed that account that's why your wordpress is offline and you are seeing Account Suspended. Also may be hosting company informed to email address which is your hosting account and as that account is not yours so you will not get any mail from hosting company.

  27. jeudocaz
    Member
    Posted 2 years ago #

    Ok but he doesn't answer to my emails. Have I any others possibilities eventually?

  28. Elan Technosys
    Member
    Posted 2 years ago #

    No you need to wait if you don't have hosting accounts password.

  29. jeudocaz
    Member
    Posted 2 years ago #

    Ok thank you all for your help! ^^

  30. Elan Technosys
    Member
    Posted 2 years ago #

    Do you have his site URL can post that here? which is hosted in same hosting account. And if you have a backup of data base then you can change the hosting.

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