My website is completely white!!

  • iamwickedcheap

    (@iamwickedcheap)


    14 years, 2 months ago

    Help me, my site was set up with a theme. I was editing the sidebar and everything went completely white.

    iamwickedcheap.com

    When I log on as an admin, my page looks almost blank (I can see dashboard on the left hand side and the title on the top) but I have to scroll WAY down to see my Dashboard-recent comments, Quick press, etc.

    Underneath where it says Incoming links and Plug-ins, it says “Loading…”

    Does anyone know what is happening or how/if I can fix it. I am really frustrated that WordPress doesn’t have a technical support phone number!!

    Thanks,
    Alicia

Viewing 8 replies - 1 through 8 (of 8 total)
  • Clayton James

    (@claytonjames)

    14 years, 2 months ago

    I was editing the sidebar and everything went completely white…
    …When I log on as an admin, my page looks almost blank

    I don’t know how you could log in at all. /wp-admin and /wp-login.php don’t work on your site anymore. I just tried them. I also noticed that you have version 2.9.2 installed, ( //iamwickedcheap.com/readme.html) not 2.9.1. Where you also upgrading at the time this happened? Or did this happen after the upgrade. Was the upgrade successful before this symptom showed up?

    If you were only editing the sidebar of the currently activated theme when this happened, you can use your ftp client(or hosts control panel file manager) to rename or remove the theme, or replace the sidebar from a backup copy of the theme you were working on at the time. If that is the only problem, it should reset your blog to the default theme and let you back in.

    Thread Starter iamwickedcheap

    (@iamwickedcheap)

    14 years, 2 months ago

    Thanks for taking the time to help me figure this out.

    When I go to http://www.iamwickedcheap.com/wp-admin I can see all the stuf on the left and across the top. However, if I try to click on anything on the left side (posts, plugins, etc.) it takes me to a white page.

    I was trying to upgrade, but at the bottom right hand side of my screen it still says 2.9.1

    Clayton James

    (@claytonjames)

    14 years, 2 months ago

    I dug an error message out of your source:

    Cannot modify header information - headers already sent by (output started at /home/content/56/5675456/html/wp-content/themes/bluebird/functions.php:1) in <b>/home/content/56/5675456/html/wp-includes/pluggable.php</b> on line <b>868</b><br />

    What to do:

    Headers already sent

    See “Interpreting the Error Message.”

    Thread Starter iamwickedcheap

    (@iamwickedcheap)

    14 years, 2 months ago

    I’m sorry, but after reading this, I still don’t understand what to do.

    Clayton James

    (@claytonjames)

    14 years, 2 months ago

    It indicates that there might be a problem/conflict with the bluebird/functions.php theme file.

    You can try what I mention above relative to the theme issue:

    ..you can use your ftp client(or hosts control panel file manager) to rename or remove the theme, or replace the sidebar from a backup copy of the theme you were working on at the time. If that is the only problem, it should reset your blog to the default theme and let you back in…

    That would be my next best guess. Make a backup copy of the bluebird theme for safe-keeping, then rename it or delete it by ftp and see what happens. After that, I’m afraid I’m lost for ideas.

    Thread Starter iamwickedcheap

    (@iamwickedcheap)

    14 years, 2 months ago

    When I try to click on Appearance, Themes, I get a white page.

    Is there any way you can log into my account and fix this for me?

    Thread Starter iamwickedcheap

    (@iamwickedcheap)

    14 years, 2 months ago

    and about the ‘headers already sent’ idea. step 1 is ‘Download the file mentioned in the error message.’

    How do I do that?

    Clayton James

    (@claytonjames)

    14 years, 2 months ago

    again… use an ftp client (or your hosts control panel file manager) to rename or remove the theme. ..and see if that solves the problem.
    FTP Clients

    “There are two ways of getting files onto your site, and once there, changing them.

    1. By using your cPanel, or whatever file manager is provided by your host.
    2. By using a FTP client. This guide will show you how to use FileZilla. “

    Filezilla is free, very popular and pretty easy to use. Do a little reading first. Your hosts file manger should also allow you to edit or delete and replace files as well.

Viewing 8 replies - 1 through 8 (of 8 total)
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