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UpdraftPlus Backup and Restoration for WordPress
[resolved] My website crashed during restoration (3 posts)

  1. Aqeart
    Member
    Posted 8 months ago #

    Hi! I've been using Updraft backup plugin for a good amount of time and it's been working pretty well. Then, last night I wanted to restore the website from my latest backup. After 2 mins passed since I clicked restore button, I thought page was frozen. I attempted to refresh the page, but during that chaotic pop-up don't refresh scene, the page refreshed itself. After that point, all I saw was a white screen with 500 Internal Server Error. I don't always be sure about the reason of a problem on my website, but this time it's obvious that updraft caused it. I immediately launch this website to meet my deadline, but I can't even access it. Can you please help me to solve the problem?
    Thank you!
    My Website

    http://wordpress.org/plugins/updraftplus/

  2. Aqeart
    Member
    Posted 8 months ago #

    Hey I solved the problem. All you need to do is to change .htaccess file to this:

    # BEGIN WordPress
    
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
  3. David Anderson
    Member
    Plugin Author

    Posted 8 months ago #

    Hi Aqeart,

    It sounds like you just needed to wait longer before trying. The 500 was most probably due to accessing the site whilst it was half-restored. It's not a good idea to refresh the page until it finishes - that's the reason why it contains a warning not to! The time the restore takes depends on the speed of the webserver and the size of the backup; and settings on the webserver beyond user control also determine how much feedback (from none to all) is shown during the restore operation.

    Anyway, glad you got it working!

    David

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