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my web site really ver slow and unresponsive support (8 posts)

  1. tai.fun
    Member
    Posted 1 year ago #

    [Topic decapped - please do not use all caps - it's considered yelling]

    I can't understand what happened to my web site when i was working in a second site and wordpress start to be slow like crazy ( site and wordpress is opening about 40-45 seconds / i have undercontruction page now published and it takes 45 seconds to open ). I can't work and i had to publish web site 2 days before and i am loosing clients please help me.

    I deactivated all plugins and not succesful.
    I cahnged name of plugins folder also nothing changed.

    Really very importand situation i can't do nothing. Somebody please help me.

  2. tai.fun
    Member
    Posted 1 year ago #

    Site is http://www.avrupayagezi.com and hosting is dreamhost

  3. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    I can't understand what happened to my web site when i was working in a second site and wordpress start to be slow like crazy

    Okay, what did you change before this started? Is it possible the theme is an issue?

    If this happened right when we had our lamentable outage last week, open up a support ticket and ask someone to look at your apache process, and see if it needs a restart or has a hanging process. It's possible something got stuck.

  4. tai.fun
    Member
    Posted 1 year ago #

    Thnaks, but i don't think it is because of theme or something i didn't change just simple codes.
    I am searching all ways because support didn't write anything and i tried all ways that what i found but nothing. Also i opened ticket 2 days 4 hours before but i couldn't get answer. After i opened 5 more tickets and nothing.

    Sorry but i changed my hosting new i carried to DreanHost but i am not satisfied with dreamhost. I sended again last ticket that i want end service and want my money back.

    Really i am under very bad situation you can't understand my situation since more than 2 days. Now thanks to DreamHost for this bad situation which they created.

  5. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    I'm sorry Support didn't get to you fast enough. We've got a lot of tickets open right now, and our crew is working through them from oldest to newest, but the recent outages have us more backlogged than we'd like :(

    i didn't change just simple codes.

    What did you change though?

  6. tai.fun
    Member
    Posted 1 year ago #

    Just colour code i changed of text in page nothing special which i am making always nothing new.

  7. tai.fun
    Member
    Posted 1 year ago #

    And after that conversation with you totally down nothing no more my web site.

  8. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    Yeah, someone had the brilliant idea that a DDoS to someone else hosting here was a good idea. It should be back up now.

    Just colour code i changed of text in page nothing special which i am making always nothing new.

    Okay, that is what I'd call a simple change though :) You see? This is why I want to know. What you call simple is not what I would.

    You didn't install any new plugins or edit your theme, so the issue is probably in your server, and if so, it's probably the apache services hanging, which we have an engineering team looking into, since that really shouldn't be happening.

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