WordPress.org

Ready to get started?Download WordPress

Forums

Jetpack by WordPress.com
[resolved] My stats have been reset (5 posts)

  1. oceanbrad
    Member
    Posted 7 months ago #

    My stats and blog followers have also been reset after disconnecting and recconecting to wordpress.

    http://www.oceanhomeloans.com.au

    http://wordpress.org/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

    That's what happened on your site; it previously used a different site URL, http://www.oceanhomeloans.com.au/new/.

    I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

  3. oceanbrad
    Member
    Posted 7 months ago #

    Hi Jeremy,

    Many thanks, all working fine now.

  4. foodboozeandbaggage
    Member
    Posted 7 months ago #

    Hi,

    I also have the exact same issue to happen when I disconnected and reconnected to wordpress.com

    http://www.foodboozeandbaggage.com/

  5. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    @foodboozeandbaggage - please start a new thread - this one is marked resolved. You can do so here:

    http://wordpress.org/support/plugin/jetpack#postform

Reply

You must log in to post.

About this Plugin

About this Topic

Tags