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[resolved] My site is gone - installed plugin and site is erased. Help! (6 posts)

  1. valeriea
    Member
    Posted 1 year ago #

    I needed to update to the newest version of wordpress, so I installed the plugin backitup. Upon installation, I got a white screen with this text and now am stuck. I think my entire blog has been erased. Is there anything I can do?

    Fatal error: Call to undefined function get_transient() in /home/valeriea/public_html/blog/wp-content/plugins/wp-backitup/lib/functions.php on line 200

    This is my login page and I can see that. When I log in, the above message is all I see. Can anybody help? This is 4 years of blogging, gone!

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Don't panic. Your content is quite safe. Just FTP into your site (or whatever file management application your host provides) & delete the wp-content/plugins/wp-backitup folder.

  3. valeriea
    Member
    Posted 1 year ago #

    Really? Thank you esmi! I haven't logged into my cpanel in a couple years and forgot the info. I just e-mailed my server to get my password. I will come back on here later after I hear back and try this and let you know if it worked.

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    Really?

    Yes. Just looks like a bad plugin install. It shouldn't have touched your database - which is where your content is actually stored.

  5. valeriea
    Member
    Posted 1 year ago #

    I figured it out through my cpanel. I just deleted the plugin. Thank you so much!

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    No problem :-)

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