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My site disappeared! (7 posts)

  1. pubgraphics
    Member
    Posted 1 year ago #

    Hello,
    My site has disappeared! The dashboard and backend appears undistrubed, what is left is the directory, none of which I understand... what could be wrong?? http://www.pubgraphics.com/blog
    (this happened BEFORE I updated to current WP version)

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you contacted your hosts? This may be a server issue.

  3. pubgraphics
    Member
    Posted 1 year ago #

    Yes, sadly. They don't seem to think it's "their" issue, even though we had a massive server crash due to spam from another customer's accounts. Is there anyway to be sure?

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    The "massive server crash" would seem to be a dead giveaway. My best guess is that someone didn't restore your site correctly after the crash.

  5. It looks like some of the root files are missing. If you have FTP access, I would try re-uploading the root files, wp-admin and wp-includes file.

    I agree with esmi, that the site hasn't been properly restored after the crash. Hopefully the wp-content and db are still there.

  6. pubgraphics
    Member
    Posted 1 year ago #

    Yes, everything is still there, I can see most of the backend and media library... thankfully. Our webmaster thinks it is corrupted. Is there a fix for that?

  7. esmi
    Forum Moderator
    Posted 1 year ago #

    Try re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

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