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My page loads on phone hotspot but not when I'm wired to my office network (4 posts)

  1. Lobstafari
    Member
    Posted 1 month ago #

    my page is http://www.tropicaljs.com/tjs

    I currently have an iMac OSX 10.7.5 and use Safari

    When I am wired to my office network and I try to access my page, I get the message "Safari can't open the page "..." because the server where this page is located isn't responding.

    When I am using wifi in my office network and I try to access my page, I get the message "Safari can't open the page "..." because the server where this page is located isn't responding.

    When I use my phone and turn it into a hotspot and connect wifi to that, the page loads right up.

    In my office there are 5 other PCs and they all connect to the website via wired or wireless through our office network. At home, I have the same iMac and it connects to the website via a wired network and a wireless connection.

    I went into System preferences/Network and blew away my wired and wireless connections, then reinstalled them and the problem still exists.

    Can anyone please tell me whats up? Its so frustrating because I am the only one who works on the website and I have the only computer that can't access out site.

  2. esmi
    Forum Moderator
    Posted 1 month ago #

    This sounds like a local network issue rather than a WordPress one. You might want to have a work with the admin of your office network.

  3. Lobstafari
    Member
    Posted 1 month ago #

    I do not have an it admin at my office... Any idea what to google to help begin the troubleshooting process?

  4. esmi
    Forum Moderator
    Posted 1 month ago #

    I can only suggest that you look at your office network firewall.

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