I’ll assume you’re using a paid web service to host your pages.
Most of the times this error occurs because you have a file size limit on your server. The only solutions is to change your plan or provider.
Thank for the reply, I am actually using a paid web service by Hostgator (Baby Plan).
You should check with HostGator support regarding their file size limit and ask them for a solution to this problem.
Hey nc900807,
@fiction Edge is right about possible disk size. I would check and validate that your not running into space issues. You may also be running into timeout issues as well…
Here is a helpful section on the FAQs page:
-> Browse to: http://lifeinthegrid.com/duplicator-faq
-> Find section: “3. Troubleshoot=> Timeout Issues”
Hope that helps!
I have consulted the host and they said I have as much disk space as I really need (Unlimited). Regarding the timeout issues, they unable to change the PHP setting as stated in their website and the link is given below:
http://support.hostgator.com/articles/cpanel/php-settings-that-cannot-be-changed
Inside this article, the default setting is configured like this:
safe mode = Off (cannot adjust)
memory_limit = 256M (MAXIMUM)
max_execution_time = 30 (MAXIMUM in seconds)
max_input_time = 60 (MAXIMUM in seconds)
post_max_size = 64M (MAXIMUM)
upload_max_filesize = 64M (MAXIMUM)
enable_dl = Off (cannot adjust)
In this case, nothing can be done changing the page timeout so what can I do next?
Maybe I didn’t explain well, it’s not how much space you have available, it’s the maximum size each file can have that is the problem.
I had same problem and solved with the following:
Exclusion Filters:
/wp-content/uploads;
avi;mov;mp4;mpeg;mpg;swf;wmv;aac;m3u;mp3;mpa;wav;wma;zip;rar;tar;gz;bz2;7z;
It started working, then I removed exclusion:
/wp-content/uploads;
And it it still working after two months, NOW
Hi JGravesNBS, thanks for helping out but can you please elaborate more step by step how u did that. I’m sorry, I am a bit confused.
Go to Dashboard, click Duplicator, click Options (top right), click Package tab,
Exclusion Filters:
/wp-content/uploads;
avi;mov;mp4;mpeg;mpg;swf;wmv;aac;m3u;mp3;mpa;wav;wma;zip;rar;tar;gz;bz2;7z;
It started working, then I removed exclusion:
/wp-content/uploads;
And it it still working after two months, NOW
It works!
First, I filter out the
/wp-content/uploads; avi;mov;mp4;mpeg;mpg;swf;wmv;aac;m3u;mp3;mpa;wav;wma;zip;rar;tar;gz;bz2;7z;
then
upload the /wp-content/uploads; via FTP.
Thank you for helping me out!
You should try taking out just /wp-content/uploads; and see if it works
