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My Followers are not receiving emails anymore (25 posts)

  1. veggienook
    Member
    Posted 1 year ago #

    Hi there. I've had many readers tell me they are no longer receiving my new posts via email anymore. I have no changed anything as far as I know. I have noticed a marked decline in views because of this and I was wondering what I could do to fix this. Thanks.

    Blog: http://veggienook.com

  2. Gaurav Raghav
    Member
    Posted 1 year ago #

    Are you doing it with jetpack or some other service . USe jetpack if not .

  3. veggienook
    Member
    Posted 1 year ago #

    Yes I am using Jetpack.

  4. Gaurav Raghav
    Member
    Posted 1 year ago #

    Did you moved your blog from .com to .org

  5. veggienook
    Member
    Posted 1 year ago #

    I did yes, although I was told I shouldn't lose subscribers. And everyone's email is still on the list.

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    Was this a Guided (paid for) transfer?

  7. veggienook
    Member
    Posted 1 year ago #

    yes it was

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    Is Jetpack installed, active & configured correctly?

  9. veggienook
    Member
    Posted 1 year ago #

    as far as I know. Since I got the guided transfer they did everything for me, so i just assumed it was. I wouldn't know how to check or what configuration is right. Thoughts?

  10. esmi
    Forum Moderator
    Posted 1 year ago #

    You would need to contact the folks over at wordpress.com if you feel the transfer was not completed. Is the Jetpack plugin installed & active?

  11. veggienook
    Member
    Posted 1 year ago #

    Yes it is installed and active, other components of it work fine like the stats.

  12. esmi
    Forum Moderator
    Posted 1 year ago #

    Are you getting any emails from WordPress (eg comment and new subscriber notifications)?

  13. veggienook
    Member
    Posted 1 year ago #

    i get comment emails but not new subscriber ones

  14. esmi
    Forum Moderator
    Posted 1 year ago #

    What happens if you request a copy of your password via the Forgotten Password link on the login page?

  15. veggienook
    Member
    Posted 1 year ago #

    i get an email notifying me

  16. Gaurav Raghav
    Member
    Posted 1 year ago #

    You can go to wordpress.com forum and ask staff members to move your email subscriptions from vegginook.wordpress.com to veggienook.com . They will do it .

  17. esmi
    Forum Moderator
    Posted 1 year ago #

    get an email notifying me

    Then I can't think of a reason why just these emails should be failing. Have you tried signing up to the list yourself?

  18. veggienook
    Member
    Posted 1 year ago #

    I have actually, just did it to test it and I didn't get an email when I posted today. It's so strange that no emails are going out despite everything else seeming to be working.

  19. Gaurav Raghav
    Member
    Posted 1 year ago #

    i think its because you have your default feed veggienook.com/feed redirect to feeds.feedburner.com/theveggieting . Jetpack does not support it i think . So your feeds are not appearing correctly to plugin .

  20. veggienook
    Member
    Posted 1 year ago #

    how do I fix this?

  21. Gaurav Raghav
    Member
    Posted 1 year ago #

    if you are using any feedburner redirect plugin deactivate it . Or if you did through .htaccess then its a professional job

    http://codex.wordpress.org/Using_FeedBurner

  22. veggienook
    Member
    Posted 1 year ago #

    Ok I deactivated it. But this was a problem I was having before I started using that plug in. I installed it to try and get a new email subscription going.

  23. Gaurav Raghav
    Member
    Posted 1 year ago #

    But your feed is still redirecting to feeds.feedburner.com/.... . Until and unless you will fix it , jetpack will not work correctly .

  24. Gaurav Raghav
    Member
    Posted 1 year ago #

    I received your email . Its working fine now . No need to do anything . Just keep that plugin deactivated . Anyways nice blog :)

  25. veggienook
    Member
    Posted 1 year ago #

    yes, it appears it was a bug in that version of jetpack! when I updated it all was fixed.

    Thanks for your help!

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