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[resolved] My Dashboard has disappeared (7 posts)

  1. qualitytimeerrands
    Member
    Posted 1 year ago #

    This is my website
    http://www.qualitytimeerrands.com/roadsidewaiters/our-services/

    This the dashboard
    http://www.qualitytimeerrands.com/roadsidewaiters/wp-admin/

    Everything is totally missing from the dashboard. Where did it all go?

    Help!!! How can I edit this website without a dashboard?

    Any ideas as to where it went and how i can get it back?

  2. keesiemeijer
    moderator
    Posted 1 year ago #

    Everything is totally missing from the dashboard. Where did it all go?

    What exactly is missing? Is it a blank page? Can you login?

  3. qualitytimeerrands
    Member
    Posted 1 year ago #

    Do you know how to paste a screen of my dashboard here for you to see?
    Can you see the website? I've been working on it, so its not perfect. The issue is the dashboard itself.

    1. I can login
    2. only 2 buttons visible on the left of dashboard
    1. Dashboard
    2. Profile
    3. when i click on dashboard, i see 3 screen options (wpblog, other wp news, and superwp theme
    4. everything else, all the other buttons normally under the dashboard button are gone: Jetpack, posts, media, links, pages, comments, appearance, plugins, users, tools, settings....no where.

    I'm thinking they are hidden somewhere, but where?

    ******STYLE SHEET EDIT*************
    I edited the style sheet and deleted some code, perhaps that did it. But it worked fine way after I made those changes until I logged out and logged back in last night.

    I wanted to get rid of the social profiles to the right of the logo and replace it with the custom header you see here. I copied and saved it to word in case it didnt work.

    In order to put that code back, I need to get into Appearance and Editor, which I can't.

    Who do you think i can call for help? My host, bluehost?

    I have backups in dropbox.com and on Bluehost.
    How do I activate the backup? I don't want to loose the changes I've made. If i have to, i will.

    The website is clearly there with everything I've done so far. All the pages load. So what happened to the dashboard? http://www.qualitytimeerrands.com/roadsidewaiters/

    Desperately want to get this site done.

    If someone can get in and help me figure it out, please, what do you suggest?

    Thanks.

  4. keesiemeijer
    moderator
    Posted 1 year ago #

    Can you see the website?

    Yes I can.

    Keep those backups safe while we troubleshoot this. It seems to me you have some sort of capability issue.
    http://codex.wordpress.org/Roles_and_Capabilities

    Try:
    - resetting the plugins folder by using FTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    - switching to the default theme by renaming your current theme's folder in wp-content/themes using FTP or whatever file management application your host provides.

  5. Doodlebee
    Member
    Posted 1 year ago #

    1. I can login
    2. only 2 buttons visible on the left of dashboard
    1. Dashboard
    2. Profile

    Sounds like you've logged in as a subscriber (or accidentally changed your account to a subscriber's account). Only Dashboard and Profile are what you see when you're a subscriber an logged in. All the other buttons show based on your login level - Administrator sees everything.

    Another suggestion (other than what Keesie says) would be to log into your hosting control panel, and access phpMyAdmin. Go to the wp_users table and see what your user level is set at.

  6. qualitytimeerrands
    Member
    Posted 1 year ago #

    I've got it. Someone added a new user and changed the password.
    Everything is good now.
    Thanks for your help

  7. trialerror13
    Member
    Posted 1 year ago #

    i have almost the same problem with this, my office site has only a few menu such as : posts, media, links, pages, commnet, contact, profile, and tools. But even the tools is empty.
    is there any possibility that it has been hidden? and how can i restore all the missing menu?
    please , i really need a help, thanks a lot.

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