We can try to help out.
Looking at the html that does show up the last thing that was being done is the checkout page was going to display some type of shipping error.
There might be an issue in one of your shipping modules or settings that is stopping things from moving forward. Can you provide a debug.log or error.log from your server?
Hi, ok where do i get a error log from? I know a little about fixing things but need a bit of guidance.
thanks for getting back to me so quickly.
Tania
hi can anyone help as i can not receive customer orders!!!! i need my site fixed fast!!!!! please
Hi!
More than happy to take a look at what is going on with your website – can you email over admin credentials to justinsainton at gmail dot com?
@tiny saplings
I can also be reached at jeff @ pyebrook dot com when you have time to diagnose the issue
I got exactly the same issue! I did yesterday the update, just found out by a customer e-mail. What is the solution?
Hi Tecd0c,
If you’d be able to email either myself (justinsainton at gmail dot com) or Jeff ( jeff @ pyebrook dot com ) with admin credentials, we’d be more than happy to help debug the issue.
Hi Justin!
Thank you, the E-Mail is sent to you!
Hi Justin i sent you an email with my info and just checking to see how things are going? have you found anything yet? Tiny Saplings.
He didn’t do anything after I sent him the admin credentials, so after two days I went back to WP eCommerce 3.8.13.4 to continue my Business, and yes I’m also paying for the Gold Cart plugin. Next Chance I’m away to a better serviced solution.
Thanks Mihai Justin is on to it. I understand that you guys get busy trying to fix problems. Justin is doing a great job at restoring my problem. Thanks anyway
