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[resolved] Multisite Contact Form From Address (17 posts)

  1. jentay5
    Member
    Posted 2 years ago #

    Hi:
    I have several client sites networked.
    When someone contacts them via their site's contact form the from address contains my primary domain address.
    How can this be changed to show their domain rather than the primary domain?
    I am using subdomain install with domain mapping.
    Thanks for your help.

  2. What comment form are you using?

  3. jentay5
    Member
    Posted 2 years ago #

    Contact Form 7

  4. jentay5
    Member
    Posted 2 years ago #

    Also happening with Elegant Themes built in contact page...

  5. I do not see that with Grunion (which is the contact form I use), so I can only guess you set up the form wrong.

  6. jentay5
    Member
    Posted 2 years ago #

    Hello:
    Thanks for your reply.
    I installed Grunion, and I still get the following. It should not be showing "myprimarydomain.ca", it should instead show "mynetworkedsiteurl.com".
    Any thoughts?
    Thank You

    myprimarydomain.ca <testemail@gmail.com> 1 February 2012 11:54
    Reply-To: testemail@gmail.com
    To: myadminemail@gmail.com
    Name: test
    Email: testemail@gmail.com
    Website: http://test
    Message: test message

    Time: Wednesday February 1, 2012 at 11:54 am
    IP Address: 200.216.4.185
    Contact Form URL: http://mynetworkedsiturl.com/grunion/

    Sent by an unverified visitor to your site.

  7. Where is myprimarydomain.ca <testemail@gmail.com> 1 February 2012 11:54 in the email?

    If that's from your server, it can't be helped.

  8. jentay5
    Member
    Posted 2 years ago #

    Not sure what you mean, where in the email. The very top line?
    So, if it is from my server, then all my client site's contact forms will show as being from my primary domain?

  9. Where in the EMAIL is that from?

    I mean is that in the BODY of the email, the header?

  10. jentay5
    Member
    Posted 2 years ago #

    Header...

  11. Okay, the email HEADERS are sent from your mail server. I'm pretty sure that's normal.

  12. jentay5
    Member
    Posted 2 years ago #

    Okay. Thank you for your help.

  13. jentay5
    Member
    Posted 2 years ago #

    Hi:

    I am actually getting clients bringing this to my attention as an issue. I don't think that it is email server/header issue.
    It doesn't happen like this in a standalone install of WP.
    This is what one client sent me today - client received this email from her website contact form. Her site is a subdomain networked site under mydomain.ca.... it shouldn't say from "mydomain.ca", it should say from "clientdomain.com" as it does in a single site install...

    From: "mydomain.ca" <visitor@gmail.com>
    Subject: [Client Website Name] contact
    Date: 10 February, 2012 11:03:56 PM PST
    To: myclient@gmail.com
    Reply-To: visitor@gmail.com

    Any further thoughts?
    Thank You...

  14. That's why I was asking where in the email you were seeing this.

    Email headers can't be helped (like the stuff most mail apps hide from you).

    But the FROM address... Is it saying mydomain.ca or subdomain.mydomain.ca?

  15. jentay5
    Member
    Posted 2 years ago #

    it is saying mydomain.ca, not their subdomain...

  16. Checking on Grunion, mine shows

    From: "Name I Entered" <email@domainIentered.com>
    Subject: [Site Name] contact
    Date: 10 February, 2012 11:03:56 PM PST
    To: webmaster@mydomain.com
    Reply-To: email@domainIentered.com
  17. jentay5
    Member
    Posted 2 years ago #

    Grunion seems to have made a difference... now looks like yours.
    I thought I had tried it previously and it hadn't changed anything, but now it works well.
    Thanks Ipstenu.

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