Multi Site installation and setup issue with first "multi" site!

  • lukebalnave

    (@lukebalnave)


    10 years, 3 months ago

    Hi there,

    Apologies but another newbie in dire trouble (and have been for a number of long nights now!)

    I had installed wordpress for my fist site; and all was working fantastically well and what a fantastically useful tool it was providing.

    The issues started when I tried to install wordpress using the multisite functionality to create a site for/ manage my second separate domain.

    My webhost is 1and1 if this is of any help.

    The things I have done so far:

    1. Installed wordpress 3.8

    2. Installed (manually) multisite onto primary domain.

    3. Setup the new site in wordpress admin

    4. Pointed domain nameservers to same place as exiting domains wordpress folder in webhost control panel.

    What I cannot do now is:

    Upon clicking the “dashboard” of the new site in WordPress I am instantly booted out and asked to log back in and get the

    ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.

    message repeating on me after multiple retries.

    I then try to work around and log in a different way and occasionally get a white screen with another error message (altho cant pull this up now)

    Thus I am left unable to create/ edit my new site

    Is there something/ something massive that I am missing???

Viewing 15 replies - 1 through 15 (of 20 total)
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  • Thread Starter lukebalnave

    (@lukebalnave)

    10 years, 3 months ago

    PS, forgot to mention..

    The primary site is http://pickwickpuppetclub.com

    I am thus only currently able to edit this and am stuck to my one site.
    The other site is site2.com; a separate domain entirely.

    Very grateful for your help

    Thread Starter lukebalnave

    (@lukebalnave)

    10 years, 3 months ago

    A further note:

    When redirected/ booted out of site1 and asked to login to site2 (not sure if this is normal procedure?); I do find myself under the site2.com/wp-login.php that I would want as an address so this at least is working.

    I am reassured by this and that perhaps I might be close but without the ciger!?

    Thread Starter lukebalnave

    (@lukebalnave)

    10 years, 3 months ago

    I have also tried disabling all plugins and multiple login attempts as the quoted fixes for an apparent multisite login cookie error, however to no avail

    Thread Starter lukebalnave

    (@lukebalnave)

    10 years, 3 months ago

    Should I be “mapping domains” to enable multi site to work with separate domains i.e. not just sub domains?

    enthusiasm

    (@enthusiasm)

    10 years, 3 months ago

    I’ve seen this before.. ‘ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.’

    This would so much easier if you were sitting here! I am pondering how to write a possible solution…

    enthusiasm

    (@enthusiasm)

    10 years, 3 months ago

    Firstly you need to do the domain mapping from the newly created site itself and NOT from the PRIMARY SITE.

    It gets goofy here, at least for me, and shame on me for not writing my own instructions in all of the previous opportunities to do so. You either need to create the domain mapping first (withing the new site’s dashboard, or go to My Sites > Network Admin > Sites > Edit (the newly created site) > Domain then change it from NewSiteUrl.PrimarySiteUrl.tld to NewSiteUrl.tld

    Go to: My Sites > Network Admin > Sites > Edit (the newly created site) > Domain… and make sure the new site is NewSiteUrl.PrimarySiteUrl.tld and NOT NewSiteUrl.tld.PrimarySiteUrl.tld. I hope that makes sense. Then go to that new created subdomain, that’s not yet mapping to NewSiteUrl.com, and create the mapping within Tools > Domain Mapping and set as Primary.

    I hope this offers at least a crumb of help.

    Thread Starter lukebalnave

    (@lukebalnave)

    10 years, 3 months ago

    Many thanks for kind help.

    I have tried this and sadly to no avail.

    It will not let me into the dashboard for the new site that I have added so I am unable to access the “Domain Mapping” for this site. If this is correct in my reading from above as to what you had proposed?

    I can edit the site urls; and the settings for the new site and have done so accordingly.

    I am still receiving the same error message with little more prospoect of gaining access to the dashboard of the new site (it throws me out and asks to login with the error message returned)

    Grrr! I remain stumped!

    jkhongusc

    (@jkhongusc)

    10 years, 3 months ago

    You need to install the Domain Mapping plugin. Then you need to (network) enable it. Then you need to configure an entry for every new domain you want.

    You do all the Domain Mapping configurations from your main site –
    http://pickwickpuppetclub.com/wp-admin/network
    (or more specifically)
    http://pickwickpuppetclub.com/wp-admin/network/settings.php?page=dm_domains_admin

    Thread Starter lukebalnave

    (@lukebalnave)

    10 years, 3 months ago

    Very helpful thanks.

    I have done all of this now, had not before.

    I am still not able to launch dashboard/ wp login for my additional site.

    I am wondering whether this is because I may not have a fixed IP address with 1and1 on my current package. Would this cause these errors? Is a fixed IP required?

    Thanks again for all the contributions, edging closer i feel!

    enthusiasm

    (@enthusiasm)

    10 years, 3 months ago

    Is wildcard dns enabled at the hosting company? Sorry if I missed that being stated.

    If not you’ll need to get into cpanel and create a subdomain like this:

    *.pickwickpuppetclub.com

    Thread Starter lukebalnave

    (@lukebalnave)

    10 years, 3 months ago

    Not sure what wildcard dns is, nor can i find any host specific info on it to find it.

    I have created the domain into the account pickwickpuppetclub.com is that what you mean?

    Sorry if some of my questions seem a little amateur, its because I am completely new

    enthusiasm

    (@enthusiasm)

    10 years, 3 months ago

    I emailed 1and1 to ask if they support wildcard dns. I Will share the email when they return an answer.

    This post may be helpful http://wordpress.org/support/topic/30-multisite-as-subdomains-without-wildcard-dns?replies=48

    enthusiasm

    (@enthusiasm)

    10 years, 3 months ago

    “We do support Wildcard DNS only on our Server Hosting packages. You may contact our Server team at 1-877-206-4255 for more information. They are available 24/ 7.

    If you have any further questions, do not hesitate to contact us. Simply reply to this e-mail or you can reach us 24/7 at 1-866-289-5039.”

    Thread Starter lukebalnave

    (@lukebalnave)

    10 years, 3 months ago

    I do not really want to get involved in a server package nor do I actually believe it should be necessary for hosting a number of sites; this is what the hosting package that I was using is supposed to be for. I have a non-entry level hosting package.

    I have now resorted to the fact that I might move my site to a new hosting provider (to Gdaddy). Has anyone got good experience of them?

    Is the process for moving wordpress to a different hosting provider straightforward?

    Many thanks again

    enthusiasm

    (@enthusiasm)

    10 years, 3 months ago

    I am using Godaddy for hosting a WP MultiSites network and it works fine. The ‘technical’ support know shite about it so you better. To use them you must choose Linux with Cpanel. You’ll probably want to choose the Deluxe plan as it allow for multiple websites with up to 25 databases. in my case I chose that because I have sites that I do not want in my WPMS network.

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