Most Recent Update Caused Plugin to Crash

  • Resolved gabrielgmoura

    (@gabrielgmoura)


    9 years, 7 months ago

    Hello WP community,

    I just updated Crafty Social Buttons to Version 1.3.2, and the plugin crashed.

    This is my website: http://www.elementsofcinema.com/

    The buttons were located under the search box and right above the Recently Published widgets on the right sidebar.

    This is the message I am getting in the plugins page:

    Plugin could not be activated because it triggered a fatal error.
    Sorry, AWeber Web Forms requires PHP 5.2 or higher. Please deactivate AWeber Web Forms.

    I have no idea why this message mentions AWeber. But it pops up every time I attempt to activate Crafty Social Buttons.

    I’m sorry I didn’t get more info from the log page. After trying to update CSB, I received a more detailed error message including the parse errors and infringing lines, but I can’t access that again.

    Any help is greatly appreciated.

    Thank you in advance.

    Gabriel

    https://wordpress.org/plugins/crafty-social-buttons/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Sarah

    (@shen045)

    9 years, 7 months ago

    Hi Gabriel,

    As a short term fix, you can go back to the previous version, available here: http://sarahhenderson.github.io/Crafty-Social-Buttons/downloads/crafty-social-buttons-1.3.1.zip.

    Are you running PHP 5.2? I think one of the changes I made this time used something that is only available in PHP 5.3 and onwards. As PHP 5.2 has been obsolete since 2011, I haven’t tested that version. I will see if there is anything I can do to work around it though.

    Cheers,
    Sarah

    zesea

    (@zesea)

    9 years, 7 months ago

    Hello 🙂
    i have a crash too with this version (Excellent plugin by the way!).
    it seems to have a problem in crafty-social-buttons/class-SH-Crafty-Social-Buttons-Shortcode.php on line 228 !
    That’s what WordPress tell me when i want to activate the plugin.
    Any idea about this error ?
    thanks a lot for your help !
    Cheers,
    Anthony.

    Plugin Author Sarah

    (@shen045)

    9 years, 7 months ago

    Anthony – Are you also running PHP 5.2?

    I have just uploaded another version (1.3.3) which I think should fix this issue. Could either of you confirm whether that fixes the issue?

    Cheers,
    Sarah

    zesea

    (@zesea)

    9 years, 7 months ago

    Hi Sarah !
    I jumped to PHP 5.4 and everything is working perfectly !
    Thanks for your help !
    Cheers,
    Anthony.

    Thread Starter gabrielgmoura

    (@gabrielgmoura)

    9 years, 7 months ago

    Hi Sarah,

    I updated to PHP 5.4, but the same issue still occur: I am unable to activate the plugin. I can’t see the newest version (1.3.3) for download. Am I missing something?

    Beautiful plugin indeed. Thank you so much for your work.

    Regards,
    Gabriel

    Thread Starter gabrielgmoura

    (@gabrielgmoura)

    9 years, 7 months ago

    Hi Sarah,

    I had to revert to PHP 5.3 due to some incompatibility (with other stuff). I updated Crafty Social Plugins to version 1.3.4, and it works beautifully.

    Thank you!

    Best,
    Gabriel

    Plugin Author Sarah

    (@shen045)

    9 years, 7 months ago

    Awesome! Glad it is working properly now 🙂

    joelnagy

    (@joelnagy)

    9 years, 7 months ago

    Hello,

    I have 5.4.30 and I can’t downgrade because I’m on shared hosting. Can you re-upload version 1.3.3 or an earlier version since 1.3.4 won’t activate for me.

    Thanks.

    Plugin Author Sarah

    (@shen045)

    9 years, 7 months ago

    Hi Joel,

    When you say you are on shared hosting, do you mean you don’t have FTP access to your server? I’m also on shared hosting, but I can still use FTP to upload a new version. Here is the direct link to 1.3.3: http://sarahhenderson.github.io/Crafty-Social-Buttons/downloads/crafty-social-buttons-1.3.3.zip.

    Having said that – there are no differences between 1.3.3 and 1.3.4 that would stop the plugin activating. The difference is literally only that ajax requests for Facebook share counts return a number instead of a string.

    Do you get any error messages when you try to activate it? I have sometimes found that a failed update of any plugin can cause the plugin to get ‘stuck’ (I get this a lot with WooCommerce and other big plugins). I usually find that deleting it completely and then reinstalling it fixes the problem (although the downside is losing all the plugin settings).

    Cheers,
    Sarah

    joelnagy

    (@joelnagy)

    9 years, 7 months ago

    Sorry, I meant to say that I have PHP 5.4.30 and can’t downgrade that because of shared hosting. I was able to use a backup of version 1.3.1 of the plugin and got it working again. I don’t receive any error messages other than that WP can’t activate the plugin. There are no PHP error logs generated either.

    Plugin Author Sarah

    (@shen045)

    9 years, 7 months ago

    Hmm, quite odd that there’s nothing in the logs and no error message. But good that at least that version works for you.

Viewing 11 replies - 1 through 11 (of 11 total)
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