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[resolved] Module "deactivate" buttons not showing up (5 posts)

  1. rcbrooks1138
    Member
    Posted 1 year ago #

    When I click "Learn More" no deactivate button displays. This is for any module. Am I overlooking something simple? Below is a screenshot.

    http://www.firetype.net/images/jetpackbutton.jpg

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you make sure that you're logged in with an administrator account, and with the admin account you used to make the connection to WordPress.com in the first place?

    Let me know if this helps.

  3. rcbrooks1138
    Member
    Posted 1 year ago #

    Yes, this is the administrator account (actually the only account right now). I havent deleted the plugin for a fresh install yet. Should I try that?

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to disconnect, then reconnect to WordPress.com thanks to the buttons at the top of the Jetpack menu?

  5. rcbrooks1138
    Member
    Posted 1 year ago #

    That got it! Thanks! Not sure what happened. Perhaps a different plugin created an issue.

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