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Mobile/Tablet displaying on PC? (6 posts)

  1. sasteffl
    Member
    Posted 8 months ago #

    Hi all,

    I recently downloaded the update to WordPress and have been making some changes to try and speed up the website.

    However, I've been noticing random pages will show up on my website as if they are in the mobile platform. It started with the page "Shopping Tips" last night and when I checked today it was back to normal. Then I clicked on this post and page 2 is now displaying as mobile and will not display any updates I've made to the post.

    Today I tried turning off the plugins one by one to see if they were the issue but to no avail.

    Any idea what's going on here? Is this a glitch or did I mess something up?

  2. mbrsolution
    Member
    Posted 8 months ago #

    Hello sasteffl, are you using any cache plugin? Have you setup the responsive option in Suffusion? Have you installed a responsive plugin?

    Kind regards

  3. sasteffl
    Member
    Posted 8 months ago #

    Hey mbrsolution,

    I am using the W3 cache plugin and have set the cache reset time to 9 months time. The responsive layout in suffusion is checked (Enable Responsive Layouts = Yes).

    To my knowledge I have not installed a responsive plugin.

    Thanks for your help in advance, I really appreciate the support people such as yourself provide to novices like me. It's people like you who make WordPress the greatest platform in the world!

    -Sam

  4. mbrsolution
    Member
    Posted 8 months ago #

    Hello Sam, try the following:

    Navigate to Performance >> Page Cache >> Reject User Agents, and enter as many User Agents that you know. Here is a small list

    iPhone
    iPod
    Android
    BB10
    BlackBerry
    webOS
    IEMobile/7.0
    IEMobile/9.0
    IEMobile/10.0
    MSIE 10.0
    iPad
    PlayBook
    Xoom
    P160U
    SCH-I800
    Nexus 7
    Touch

    You can also read this support post which is for a plugin but there are a couple of steps that will help you as well.

    Let me know how you go?

    Kind regards

  5. sasteffl
    Member
    Posted 8 months ago #

    I tried making those changes and it brought my website down with a 500 server error. Had to call Hostgator and work with them for an hour to get it back up lol.

    Any other suggestions?

  6. WPyogi
    Volunteer Moderator
    Posted 8 months ago #

    I'd suggest asking on Suffusion's dedicated forums here:

    http://aquoid.com/forum/

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