Hello,
I am missing chunks from my back office. For example...although I added a few categories, there is no add category info on the Categories page, nor can I add a category from the posts page (there is a link, but it doesn't "do" anything). Also, no Add User button.
Some other information that might be helpful...
- no plugins installed
- using Woo Themes "Busy Bee" theme (but the problem was there before I installed and activated the theme)
- my site is http://www.tentoes.com.au/dev
Can anyone help?
Thank you!
Rachel
It's possible that your account lost admin privileges for some reason.
Access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to a:1:{s:13:"administrator";b:1;}
Hi James,
Thanks for your help. I followed your instructions and...Still nothing. :(
Any other thoughts?
Rachel
Actually...I can now add categories from a post (but still not from the Categories screen).
And a second issue has reared it's head:
When I add a post I am taken to an error page:
Safari can’t open the page “http://tentoes.com.au/dev/wp-admin/post.php” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.
The post is added, though.
Ahem...I added two new categories from the Add New Post screen...now it won't let me do it any more. :(
That sounds like you may be having some intermittent server issues. I recommend contacting your hosting provider.
Thanks - I will call them about the error.
Any further thoughts on the missing buttons and fields in my back office?
Probably the result of the connection dropping before the interface loads completely.
tentoes
