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UpdraftPlus Backup and Restoration for WordPress
[resolved] Migrate will not restore database (7 posts)

  1. JoelMitchell
    Member
    Posted 1 year ago #

    Just purchased migrate to move a site and the software says it does not recognize the database zip file that it created from the original site. Did I miss a step? It also did not process the log. All other files came over.

    http://wordpress.org/extend/plugins/updraftplus/

  2. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Joel,

    Please can you switch to http://updraftplus.com/forums/ ? The WordPress.Org rules don't allow us to discuss issues in paid add-ons here.

    The mods are friendly though and don't mind an initial answer now that I've directed you where to reply to (i.e. don't reply to this message here)!

    1) The log isn't expected to be imported - it's purely informational for human beings tracking problems, and is never re-used by UD itself.

    2) Can you retry? I have a vague memory of seeing a case where an error was shown concerning the database file when it was combined with a log, but the error didn't show if the log was not also uploaded. If you still have trouble, please email the db file to contact@updraftplus.com so that we can examine it.

    David

  3. esmi
    Forum Moderator
    Posted 1 year ago #

    Sorry - what does the commercial product have to do with this plugin?

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    @David Anderson: Thanks. We cross-posted. :-)

  5. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Joel,

    I'll add the answer here as well as the email I've sent you, because it's relevant to people importing backups for restoration in the wordpress.org version, as well as migrating via the add-on.

    The file you're importing ends in:

    db (1).gz

    That ' (1)' must have come in through saving two copies of the file on your computer. But it causes UpdraftPlus not to recognise the file as a database - it is looking for the db.gz ending. So, rename the file and then try again and it should work.

    David

  6. JoelMitchell
    Member
    Posted 1 year ago #

    Thank you and God Bless. Everything is working great. You made my day.:)
    Joel Mitchell

  7. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    You're welcome - God bless you too. Glad it worked out.

    David

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