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Menus page in Admin interface won't complete loading (14 posts)

  1. chriscob
    Member
    Posted 1 year ago #

    This is something that has happened since the last time I touched a site a few months ago. The menus page on the dashboard will only load the first column, which makes it useless. It churns for a long time, then finally seems to time out. Firebug shows this script error:

    ReferenceError: columns is not defined

    It happens in Firefox, IE, and Chrome, exactly the same way. I've disabled all the plugins and cleared the cache. Nothing seems to help. I'm on 3.5.1.

    Help!

    Nothing looks amiss on the site, only on the dashboard.

  2. chriscob
    Member
    Posted 1 year ago #

    Should I assume that there will be no answers for this problem? If I'm leaving out some needed information, I'd appreciate a hint. I am completely unable to update menus on this site without this page.

  3. chriscob
    Member
    Posted 1 year ago #

    I've updated to 3.5.2 with no help, and I've also updated a test version of the same site on the same host and it has the same problem.

  4. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Have you tried deactivating ALL plugins and switching to the default theme?

  5. chriscob
    Member
    Posted 1 year ago #

    Yes. I just did exactly that again. No help.

  6. chriscob
    Member
    Posted 1 year ago #

    Assuming that 2010, 2011 or 2012 is the default theme. I tried all three.

  7. esmi
    Forum Moderator
    Posted 1 year ago #

    Can we see your site using the default Twenty Twelve theme with all plugins deactivated?

  8. chriscob
    Member
    Posted 1 year ago #

  9. chriscob
    Member
    Posted 1 year ago #

    If you'd like to see the admin interface, I could send you privately a login. I hate to do that on an open forum.

  10. chriscob
    Member
    Posted 1 year ago #

    There's a sister site, http://european-experiences.com, that uses the same themes and plugins (on the same host) and works perfectly.

  11. esmi
    Forum Moderator
    Posted 1 year ago #

    How many items do you have in this menu?

  12. chriscob
    Member
    Posted 1 year ago #

    Which menu? Luberonexperience.com has 11 main menu items with 13 subitems. european-experiences.com has quite a few more (and it works fine). Is there a limit on what WP will handle?

    I've had a response back from livingdot.com that they think it is a server problem, although they haven't identified it yet.

  13. esmi
    Forum Moderator
    Posted 1 year ago #

    Is there a limit on what WP will handle?

    No but there might be a limit on what your server can handle. See http://core.trac.wordpress.org/ticket/14134

  14. chriscob
    Member
    Posted 1 year ago #

    Thanks. I've forwarded that info to livingdot.

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