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Menu (13 posts)

  1. chaseblackwell44
    Member
    Posted 3 years ago #

    (The previous topic was closed.)

    I recently installed a premium WordPress template. Upon installing, however, the drop down menu isn't working. I've e-mailed the developer and received a generic response back stating that it may be weeks or months before a response is received back, if at all.

    I was hoping that we could help solve the problem in a much shorter timespan.

    To illustrate--

    http://www.discovertheway.org (Non-working Drop-down Menu)

    http://themeforest.net/item/atlantica-wordpress-premium-portfolio-template/full_screen_preview/49034(Working Drop-down Menu, hover over About the Studio)

  2. (Edited - Your previous post was not closed - You were caught by the over zealous spam filter. Sorry about that!)

    When you have a problem with a premium theme, it's very hard for the volunteers HERE to help you because we don't all have access to it. We can't see the code, it's behind a paywall, unless you share the code (use pastebin, not posting it here, please and thank you).

    And even THEN. It's considered gauche to do that. After all. You paid these guys for a theme and support. So did you do ALL the recommended steps here: http://themeforest.net/support before posting? Did you search their help, their wiki, submit a ticket etc?

  3. chaseblackwell44
    Member
    Posted 3 years ago #

    I apologize, but it looks like I'll have to be a bit gauche. I've contacted the developer via Twitter and e-mail, still no response. I would love for the theme to be functional before the weekend, and with no coding experience, I don't even know where to begin to fix the drop down menu.

    Here is the code:

    http://pastebin.com/embed_js.php?i=gCuuqVjc

  4. govpatel
    Member
    Posted 3 years ago #

    When you click on appearance menus do you see if the theme supports custom menus.

  5. chaseblackwell44
    Member
    Posted 3 years ago #

    Thank you for the suggestion. I went to Appearance > Menus, created a test menu and added all of the pages. The appearance changed, but it did not fix the drop-down functionality.

    The stock theme functions with a drop-down menu.

    Stock Theme with Functioning Drop-down Menu

    http://themeforest.net/item/atlantica-wordpress-premium-portfolio-template/full_screen_preview/49034

    Discover The Way dot org with Non-Functioning Drop-down Menu

    http://discovertheway.org/

  6. mtndesigner
    Member
    Posted 3 years ago #

    Chase – did you ever find a solution to this? I'm having the same problem with a theme and pulling my hair out. Thanks!

  7. govpatel
    Member
    Posted 3 years ago #

    Did you check the theme options if there nay setting on there as themeforest has theme options.

  8. mtndesigner
    Member
    Posted 3 years ago #

    Not sure I follow, govpatel... but looking at chase's earlier post, it looks like he figured it out so if he's around perhaps I'll hear back from him. In the meantime I have a ticket in to the theme's author and we'll see if I hear back. thanks!

  9. chaseblackwell44
    Member
    Posted 3 years ago #

    Hi mtndesigner,

    This video will walk you through how to use the new WP 3.0 menu system with Atlantica & Dark Atlantica 1.5.

    http://www.screenr.com/Bln

    All the Good Stuff,
    Chase

  10. mtndesigner
    Member
    Posted 3 years ago #

    Hey Chase –
    Thanks for the video, but unfortunately it didn't address the issue I'm having. I'm working in the "foundation" theme, and it has a similar menu section as they describe in the video, but the problem I'm having is that in that Appearance>Menu section, under "theme locations," it refuses to save the name of the menu I've created under the "main nav" tab, and therefore the dropdown menus don't work. It will let me select the name of the menu I've created and hit save, but when I navigate away and come back, it hasn't saved the page. This seems to be my dropdown menu problem but I'm at a loss as to how to fix it. Is this anything like the problems you had? Any thoughts would be much appreciated and thanks again. I have a post in to the theme author but have yet to hear back.

  11. mtndesigner
    Member
    Posted 3 years ago #

    Oh, and I should say too... it was working fine when I had it on my server (godaddy)... when I moved it to the client's server is when the issue with the drop down menus started.

  12. chaseblackwell44
    Member
    Posted 3 years ago #

    Mtndesigner,

    I truly don't know. I just couldn't figure out how to begin creating a custom menu. That's how the video helped me.

    As for your problem, again, I truly don't know.

    Good luck and apologies,
    Chase

  13. mtndesigner
    Member
    Posted 3 years ago #

    No worries, Chase... I appreciate you taking the time to reply. Best wishes and thanks again!

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