I have set up membership under "Download / Media Options" to mask the url of where media is stored.
I have left "default" as the name for the protected group, and have not changed the actual location of uploads in wordpress. It is still "wp-content/uploads"
And yet, even with these settings, and assigning a PDF file I have uploaded to the "default" protected group, when a subscriber hovers over the link to it in a post, the url is not masked. It shows the actual location of the file, rather than using the "downloads" moniker that is suggested for the masked location, which can then easily be copied and accessed directly outside of the website.
What am I doing wrong?
I have two levels of access configured, "visitor" and "subscriber."
I have tried adjusting the permissions of these levels, both positive and negative, with the "downloads" option, to see if that made a difference, but it doesn't.
What I'm wanting... is for a subscriber with access to be able to click the file in a post and open it, without knowing the actual location of the file on the server.
I thought that was the purpose of masking the url.
Can someone help me, if they have encountered a similar problem? I would sincerely appreciate it.