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[closed] Media Upload Error Still Present on WP 3.5.1 (35 posts)

  1. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    Hi guys,

    Error on uploading media (photo here) such as photos is still present on WP 3.5.1. I really don't know the cause. But I'v experienced this few days after updating to WP 3.5.0.

    Any easy steps to solve this? The WP 3.5 Master List is not for me, though.

    The attached image showing error words is here.

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    The WP 3.5 Master List is not for me, though.

    What do you mean?

    What have you tried?

  3. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    @WPyogi
    Tried deactivating the plugins and cleaning cache, still the the error is there.

    Manual upload of wp 3.5.1 seems to be complex. XD

  4. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Try switching to the default theme with all plugins deactivated.

  5. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    When I switched to default theme, will my current theme settings be saved and restored?

  6. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Yes, they should be. What theme are you using?

  7. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    WP-clear from solothemes. What is the default theme, btw?

  8. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Have you checked with them about whether it's compatible with 3.5?

    But switching to a default theme will help answer that anyway, so yes, usually, your settings should be safe. But with a non-supported theme, I can't guarantee that.

  9. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Default is now twentytwelve, though twentyeleven would be okay too.

  10. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    I see, will get help from Hostgator for manual upload of WP 3.5 instead. Not sure if it is compatible, this one is from last year. V3.2

  11. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Wait, I thought you were using 3.5 - that's what your topic line says.

  12. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    Sorry, I meant I'm using WP-Clear 3.2 version. Not WP 3.2.

  13. pxpworld
    Member
    Posted 1 year ago #

    A similar problem has been bugging me for days now!
    I was using V3.2.1 and everything has been OK for months. Then suddenly
    I can not upload images due to HTTP error, and also can not edit or preview a new page changes, due to the following error:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, you@example.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    I have searched the forum, read and tried all the possible solutions.
    I have upgraded to 3.5.1. Site from user side is OK.
    But the issues via Admin still exist.

    I have no idea what to do now.

    my site is: http://www.independentbudokai.com

  14. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    @pxpworld - please start your own thread -- it's rude to interrupt another person's thread.

  15. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Jade - oh, okay, good. Is that the most recent version and is it updated to WP3.5?

  16. pxpworld
    Member
    Posted 1 year ago #

    I started my own thread 4 days ago and no one answered!
    Well at least you answered this one!

    And I did not think they were private threads in an open forum!
    Especially when then subject is the same!

  17. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    Yeah, it is running on WP 3.5.1.

    I think I can do the manual upgrade from 3.5 to 3.5.1

    But these notes bugs and scares me:

    NOTE - you should replace all the old WordPress files with the new ones in the wp-includes and wp-admin directories and sub-directories, and in the root directory (such as index.php, wp-login.php and so on). Don't worry - your wp-config.php will be safe.

    Does this note defines no. 4 and 5 instructions?:
    3. Delete the old wp-includes and wp-admin directories on your web host (through your FTP or shell access).
    4. Using FTP or your shell access, upload the new wp-includes and wp-admin directories to your web host, overwriting old files.

    Be careful when you come to copying the wp-content directory. You should make sure that you only copy the files from inside this directory, rather than replacing your entire wp-content directory. This is where your themes and plugins live, so you will want to keep them. If you have customized the default or classic themes without renaming them, make sure not to overwrite those files, otherwise you will lose your changes. (Though you might want to compare them for new features or fixes..)

    I got plugins, themes and index on wp-content. I'v downloaded the WP 3.5.1 from http://gadjade.com/wp-admin/update-core.php. Is this the one that is right?

  18. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Wait a second, didn't you already upgrade to 3.5.1? If so, let's see if your theme is the problem. Have you checked that your theme is updated to be compatible with WP3.5+ ?

  19. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    Yup, already upgraded to 3.5.1.. So I can't do the manual re-install/update now?

    "This theme is compatible with the latest version of WordPress (version 3.5+)."

    From http://www.solostream.com/wordpress-themes/wp-clear/

  20. Core Data Recovery
    Member
    Posted 1 year ago #

    are you on a shared host and is this an add-on domain, (not the primary)?

    I'm having the same issue on hostgator with add-on domains.

  21. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    @Core Data Reco

    Not sure if I'm shared host, but I fully own my site with one domain only.

  22. Core Data Recovery
    Member
    Posted 1 year ago #

    try navigating to settings, media, and check that the upload path is
    /wp-content/uploads.

    you may have to make it
    wp-content/uploads

  23. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    @Core

    Checked it. I don't have that settings of upload path. How can I check it? I'm on settings>media> (image size, uploading files, image carousel only)

  24. Core Data Recovery
    Member
    Posted 1 year ago #

    then it is most likely set to the default.

    are you on a shared host, or is this on it's own cpanel?

  25. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    I think it is my own cpanel. Anyways I could check that?

  26. Core Data Recovery
    Member
    Posted 1 year ago #

    yourwebsite.com/cpanel?

  27. Core Data Recovery
    Member
    Posted 1 year ago #

    check to see , with ftp or file browser (in cpanel)
    that the /wp-content/uploads is set to 755 for all directories, including the year and month you are uploading to.

    make sure your year and month exist under wp-content/uploads/2013/01/

    try uploading again.

  28. Jade Bryan Jardinico
    Member
    Posted 1 year ago #

    After checking all folders inside wp-content/upload are on 755 except for plugins which are 644.

    There is 01 folder under 2013 folder. The 2012 and 2011 are set to 755 too.

    So I think I don't have any issue on this side?

  29. dinoel
    Member
    Posted 1 year ago #

    I also faced with the same problem as topic starter.
    When I upgraded from 3.4.2 to 3.5 sometimes when I uploading file with Add Media on create post page - have the same message and than admin panel crash. When using Media-Add New - all media uploaded OK.

    I upgraded to 3.5.1 and now I get crash even when uploading with Media-Add New! Media files uploaded, but when finished - it's crashed.

    WordPress hosted on Godaddy

  30. Core Data Recovery
    Member
    Posted 1 year ago #

    I'd contact your ISP/Host and have them look at the server permissions. I had to have them make a change to the server side after going to 3.5.1

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