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[resolved] Media Library Uploads Not Working (3 posts)

  1. HopefulGJL
    Member
    Posted 4 years ago #

    Hello!

    I have been trying to upload media to my media library without success. I keep receiving error messages about whether or not the directory and/or parent directory on the server is writable or not.

    This is happening whether I try to upload .jpg, .doc, or .docx and whether I use the flash or browser uploader. It is also happening with Firefox or with IE (and both the browsers are up to date).

    I have called my hosting company (Hostgator) and have been assured that both that directory and its parent directory are writable.

    I'm a true beginner at all this so I request plain English details and I really appreciate your time in answering this question. Thanks in advance!

  2. HopefulGJL
    Member
    Posted 3 years ago #

    I had someone I know help me resolve this.

    1) In my WordPress control panel -> Settings -> Media; Uploading Files section, Store uploads in this folder field:
    The file path was /wp-content/uploads and needed to be changed to wp-content/uploads (so the first slash before the wp-content needed to be removed)

    2) I was using the Backup WordPress plugin. That plugin, for an unknown reason, was storing the back-up files in my media upload folder in my C-Panel. Those backup files contained a file that had a deny access control on it.
    What he did was create a new back-ups folder in my C-Panel and then moved all of the back-up files from the media upload folder to the new back-ups folder.

    Once these tasks were complete, my media uploads started working.

    I hope this helps anyone who might run into the same issue.

  3. Rev. Voodoo
    Volunteer Moderator
    Posted 3 years ago #

    Thanks for reporting back the ressolution! You should use the dropdown to mark this thread resolved. That way in the future, people will know that this thread contains a potential solution

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