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[resolved] Media Library not displaying media (39 posts)

  1. Nikki
    Member
    Posted 3 years ago #

    I upgraded to 3.1.3 today and although my Media Library says I have 2021 images, it shows absolutely nothing in the list - looking as though the library is empty. There are no problems with the existing images in posts displaying on my site, so it seems to be an internal disconnect.

    Any idea on what could be causing that or a setting I need to alter?

    Much thanks.

  2. kmessinger
    Volunteer Moderator
    Posted 3 years ago #

    Check dashboard, settings, media and make sure if wp-content/uploads is listed in the blank there is no / in front of wp-content.

  3. Nikki
    Member
    Posted 3 years ago #

    I checked (it was) and tried altering that but it has no affect on what the media library displays. The library still shows as empty. I'm still able to correctly upload files, however, which is strange.

  4. luvs
    Member
    Posted 3 years ago #

    I have this problem too... what HAPPENED????

    It just says "No Media Attachments Found" right after I upgraded to wordpress 3.1.3

  5. esmi
    Forum Moderator
    Posted 3 years ago #

    One of your plugins causing the problem. Just hang tight and help should be along shortly.

    [EDIT] In the meantime, it might be helpful if you could list what plugins you currently have active and any that are currently inactive.

  6. luvs
    Member
    Posted 3 years ago #

    Thanks for a reply!!!!

    I haven't added any plugins since the upgrade.. It's only when I upgraded.

    Here is my list of active plugins.

    http://pastebin.com/WjEPK6rR

  7. function_im_awesome() {
    Member
    Posted 3 years ago #

    Add me to the list... working fine until 3.1.3 upgrade... :(

  8. esmi
    Forum Moderator
    Posted 3 years ago #

    I haven't added any plugins since the upgrade.. It's only when I upgraded.

    I understand. Right now, I think it's one of your existing (pre-upgrade) plugins that is causing the problem. To put it simply, it isn't coded to WordPress standards and, as a result, it's breaking your Media Library.

    I'm sorry for the delay in providing a definitive solution but one of the WP senior developers would like to have a look at this issue first. The plugin list you have provided could prove very helpful.

    Thank you.

  9. esmi
    Forum Moderator
    Posted 3 years ago #

    @function_im_awesome & Nikki: Could you also drop a list of your active & inactive plugins into the WordPress pastebin and post the pastebin url here? The more information, we can gather the better.

  10. luvs
    Member
    Posted 3 years ago #

    Well could you get the attention of a WP senior? Because I know that my chances are really low of getting support of a "WP Senior" with this simple topic.

    Thanks!

  11. esmi
    Forum Moderator
    Posted 3 years ago #

    could you get the attention of a WP senior?

    Already sent a message. This is an issue what we were asked to look out for, so someone should be along shortly. Just try to be patient - even senior devs have to eat & sleep sometimes ;-)

  12. luvs
    Member
    Posted 3 years ago #

    Yes, I understand.

    I hope it's not NextGen Gallery, as I really need that plugin :s

  13. Nikki
    Member
    Posted 3 years ago #

    Why do I always forget to try deactivating my plugins?!

    I went through all of my plugins and when I deactivated Custom Query String Reloaded by Mushublog.com (http://moshublog.com/download-themes/), the library magically reappeared.

  14. luvs
    Member
    Posted 3 years ago #

    :(

  15. luvs
    Member
    Posted 3 years ago #

    Solved it... deactivated the "cbnet Different Posts Per Page" plugin.

    :D

  16. Andrew Nacin
    Lead Developer
    Posted 3 years ago #

    Hi all --

    Sorry about this one. A very unusual bug was triggered by a few plugins (about five total of the tens of thousands out there).

    We don't need to know which plugin it is. Simply install the Hotfix plugin (http://wordpress.org/extend/plugins/hotfix/) and things will work again.

    Sorry for the inconvenience.

    Nacin

  17. Nikki
    Member
    Posted 3 years ago #

    Thanks so much, Andrew (and to everyone who figured this one out).

    The hotfix plugin worked beautifully.

  18. chrisjay30
    Member
    Posted 3 years ago #

    The hotfix didn't work for me. All of my images are on my server. Only 9 are showing up in my media library. All of my plugins are deactivated and I did the settings for the media and made sure the path says wp-content/uploads. I don't know what else to do. Help!

  19. esmi
    Forum Moderator
    Posted 3 years ago #

    Check your uploads path in Settings -> Media.

  20. mediacellar
    Member
    Posted 3 years ago #

    Hotfix doesn't work on a WP e-Commerce installation either.

  21. boonjackmedia
    Member
    Posted 3 years ago #

    Why is this marked as resolved?

    The hotfix doesn't work for a brand new WP site install as of 05/27, version 3.1.3.

    From what I can tell - any site we've done an upgrade on since WP 3.1+ version has the same issues. This includes no function from admin for: theme installs, any image uploads (from page/post/media library), and any import/export of xml files to transfer site content/data. We've done exhausting amount of de-bug on this and it boils down to a lot of moving parts.

    All websites prior to 3.1+ work fine, and have all functionality, no probs.

    It might start with a PHP "Hotfix" for the majority, but it goes deeper than that. We run our own servers and the massive amounts of PHP and Javascript updates that have been barreling down the line recently have bottlenecked everyone. Seems the mobile compatibility run and pressure, has forced all parties to make changes in haste - without thinking of the outcomes.

    I don't blame WP, they deal out what comes to them and do a damn good job of it. The problem is the amount of change across the board, its too much to adapt any system or server to work with in a "Operational" amount of time.

    PHP, MySQL (and other DBs), Javascript (Jquery and then 10 other JS players), then throw on the server software stuff that needs the updates... and I haven't even mentioned the Browsers, Adobe (Flash), Mac or Windows yet.

    All because of "the mobile demand" in my opinion, everyones scrambling to get it done asap and thats causing a cluster-muck for everyone.

    Our fix is too roll every WP install back, prior to 3.1 - adjust the plugins as needed, then sit tight and wait for the real fix.

    And that could be awhile I'm guessing, but I hope I'm wrong.

    This isn't a complaint post either, it all works. Thankfully we're talking about parts of the admin functionality. The old FTP or other file transfer method gets it done on the newer versions of WP, but teaching or referring clients to use that method until a "fix is released" is a dead-zone.

  22. Ojster
    Member
    Posted 3 years ago #

    I am also having the same problem.

  23. cannobbio
    Member
    Posted 3 years ago #

    Hotfix 0.5 resolved the Media Library issue.
    I'm using WP 3.1.3 and WP e-Commerce 3.8.4 and now I can see my media list including product images.

    Thank you.

  24. mediacellar
    Member
    Posted 3 years ago #

    Cannobbio, that's the same configuration I was running, without seeing the fix. Strange. Anyway, I've since rolled back, so I can't do any more testing.

  25. cannobbio
    Member
    Posted 3 years ago #

    @mediacellar I saw your previous post and installed the Hotfix with no hope at all but it turned out it worked for me.

    If I have any further problem I'll post it here.

    cya

  26. mediacellar
    Member
    Posted 3 years ago #

    Glad it worked for somebody!

  27. Justin Sainton
    Member
    Posted 3 years ago #

    If you're using WP-E-Commerce 3.8.4 and having this issue, please roll back to 3.8.3 and report if it is still occurring. The GetShopped team is aware of the issue and has been unsuccessfully attempting to duplicate the problem.

    Related: http://getshopped.org/getshopped-news/wp-e-commerce-3-8-4-and-gold-cart-2-9-2/

  28. mediacellar
    Member
    Posted 3 years ago #

    Wish I could offer more details. I ended up canning the whole site and starting from scratch; it's running well now. I thought perhaps it had something to do with plugin conflicts, but the renewed site is running the same set as before. Who knows? Gremlins, I guess.

  29. boonjackmedia
    Member
    Posted 3 years ago #

    On our servers we run Fastcgi via Apache2 mod_fcgid... after looking through logs we found this below:

    [Mon Jun 03 09:43:45 2011] [warn] [client xxx.xxx.xxx.xxx] mod_fcgid: HTTP request length 136736 (so far) exceeds MaxRequestLen (131072)

    [Mon Jun 03 09:44:16 2011] [warn] [client xxx.xxx.xxx.xxx] mod_fcgid: read data timeout in 30 seconds

    [Mon Jun 03 09:44:16 2011] [warn] [client xxx.xxx.xxx.xxx] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function

    The WP Media Library image display fix was to change the MaxRequestLen of (131072) in the mod_fcgid config, your httpd.conf, or under cpanel/whm in > Apache > Global Config > Post Virtual > and add this line:

    If you're running mod_fcgid 2.35 use this line:
    <IfModule mod_fcgid.c>
    MaxRequestLen 1000000000
    </IfModule>

    If you're running mod_fcgid 2.36 use this line:
    <IfModule mod_fcgid.c>
    FcgidMaxRequestLen 1000000000
    </IfModule>

    (this can also be added to your WP .htaccess file if you don't have root server access)

    The timeout error doesn't need changed (default is 40 seconds), is usually the result of some IO or Http Error - a server config issue.

    Hope this helps a few out there that run fastcgi.

    Mike
    BoonJack Media

  30. peaksmedia
    Member
    Posted 3 years ago #

    HotFix worked for me. Thank you. Crossing fingers this fixes the other little issues I am having as well.

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