Hi I would like to crop an image on my site through Media library, however when I click and drag on the image in edit mode, it just grabs the whole image and moves it instead of showing the selection functionality, which would then enable me to click the crop tool. The crop tool remains inactive. What can be going wrong? This works on my other wp sites.
Is the latest version of GD Library running on your server?
gd
GD Support enabled
GD Version bundled (2.0.34 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.3.11
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPEG Support enabled
libJPEG Version 7
PNG Support enabled
libPNG Version 1.2.40
WBMP Support enabled
XBM Support enabled
JIS-mapped Japanese Font Support enabled
That looks OK. Have you tried increasing the memory available to PHP?
http://wordpress.org/support/topic/253495#post-1017842
Not sure if you mean you cannot crop at all after rubber-banding the area you want to crop, but if that is the case, this will help:
http://harryjerry.com/tech/how-to-crop-images-in-wordpress-2-9-image-editor/
Basically, you click the faded-out crop icon, rubber-band the crop area which then makes the crop icon active, then CLICK CROP AGAIN. Then the Save button.