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Page Flip Image Gallery
[resolved] Maybe is a "fraud" Page Flip Image Gallery (12 posts)

  1. clickholidays
    Member
    Posted 11 months ago #

    Sorry to open this topic but seems that something is wrong or maybe a fraud about this product.
    I have payed for the persona version (40€) but didn't receive any license or key code, I wrote twice but anybody answer me, so what?
    If there are others with the same situation could be better to ask to "close" this plugin to the wordpress.org

    Alberto

    http://wordpress.org/plugins/page-flip-image-gallery/

  2. esmi
    Forum Moderator
    Posted 11 months ago #

    These forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin's vendor directly with any comments, or questions, about commercial products.

  3. clickholidays
    Member
    Posted 11 months ago #

    I know it and this i why I post here, to prevent any kind of fraud from developer company.
    I saw that you are a moderator, so pls thinks about what I wrote coz reading other posts here seems that I'm not the only one to face this situation.
    From my point of view I think that is correct to inform you (as moderator) and your organization when find problem with "strange" developer presents on wordpress.
    By the way, if is not your business, apologize me.
    Best regards,
    Alberto

    PS: of course I have already wrote to the developer

  4. esmi
    Forum Moderator
    Posted 11 months ago #

    wordpress.org has no connection with, or control over, plugins published or sold by 3rd parties.

  5. flipper
    Member
    Plugin Author

    Posted 11 months ago #

    Hello clickholidays!

    Do you receive our email?

  6. clickholidays
    Member
    Posted 11 months ago #

    Hi flipper, nice to meet you.
    I didn't receive any email from you, no junk and not in spam.

    Please send all again to this email:
    [ redacted, support is offered via the forums and not e-mail ]

    Thanks!

    Alberto

  7. Alberto? Please do not post e-mail addresses in these forums.

    If you wish to contact the plugin author then please consider using their contact form on their site.

    http://pageflipgallery.com/contacts/

    Refer to this topic and I am sure flipper will get back to you.

  8. clickholidays
    Member
    Posted 11 months ago #

    Thanks, did it but actually seems that doesn't work correctly/has problem to email.

    Regards,
    Alberto

  9. clickholidays
    Member
    Posted 11 months ago #

    Flipper where are u?
    You posted a message 4 days ago but never answer me again here and on your site, what's happened?

  10. clickholidays
    Member
    Posted 11 months ago #

    Good news!
    I solved my problem writing to the support of the "mother company", here the link:
    https://helpdesk.flippingbook.com/home

    The company is FlippingBook Helpdesk.

    Regards

  11. flipper
    Member
    Plugin Author

    Posted 10 months ago #

    Hello,

    I'm sorry for all inconvenience as our website was totally crashed and we lost all users database.
    Now we restore our website. If you have any questions, contact directly through the contact form

  12. Chris Harte
    Member
    Posted 7 months ago #

    Hi Flipper,

    My colleague and I also purchased a full version of your plugin and we have not received any link to download the full version or any direction on where to find it.

    This is quite a shame as your business is depicted online with good style, class, and credibility, and your plugin works great, but it seems from the information I am finding that your support for the paid version is not very good - contrasting the professionalism depicted by your company.

    We have filled out the contact form and sent it, have not received a response yet.

    At this point I would caution any user who is looking to purchase the full version of this plugin. You will not receive a link to obtain the full version. It feels very dodgy and we are yet to receive what we paid for.

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