WordPress.org

Ready to get started?Download WordPress

Forums

[resolved] Mapped WordPress URL to domain name, but all my work is gone. (15 posts)

  1. ignitethis925
    Member
    Posted 3 years ago #

    In an attempt to map my WordPress URL (whose files were originally located in "mydomain.com/subdirectory" folder) to just mydomain.com, my hosting company suggested to point my domain to the subdirectory where my WordPress was located. This resulted in an error page and I was unable to retrieve my WordPress site and Dashboard.

    The second thing my hosting service suggested was to uninstall and re-install WordPress through their service which I did but did not realize it would delete everything that I had worked on, up and until this point.

    I do not know how to retrieve my old WordPress files, themes, and plug-ins and am waiting to hear a response.

    Any advice on how to retrieve my old WordPress files so that the WordPress I have been working on will show up when I go to mydomain.com?

  2. Saildude
    Member
    Posted 3 years ago #

    Check with your host and see if they have a backup copy of your database, all your Posts and Pages are stored in a MySQL database, any pictures and other uploads are normally in the wp-content directory.

  3. ignitethis925
    Member
    Posted 3 years ago #

    Thanks! I had already backed up a copy of my database so I restored it and was able to retrieve most of my WordPress site. However, there are parts of the WordPress still missing which I suspect I may need to move some files from my wp-content directory in my server to the directory of mydomain.com.

    Do I need to do anything else at this point? Thanks.

  4. James
    Happiness Engineer
    Posted 3 years ago #

    No, moving the /wp-content/ directory is the next step. If you run into any more problems, let us know.

  5. ignitethis925
    Member
    Posted 3 years ago #

    Thanks. Actually, I'm having a bit of trouble with the images on my site. Some images show but some do not so I tried re-uploading and it's still doing the same thing and not displaying the image or the thumbnails.

    Can you help me?

    These are the pages in question...
    http://www.amberandleo.com/?page_id=2
    http://www.amberandleo.com/?page_id=44

    Thanks!

  6. James
    Happiness Engineer
    Posted 3 years ago #

    I don't see any in-post images referenced in either of those pages.

  7. ignitethis925
    Member
    Posted 3 years ago #

    In my WordPress Dashboard, these images show, but as soon as they are updated the images show a blank space where the image should be.

    I was able to get that information from this forum post: http://wordpress.org/support/topic/273584?replies=9

    I went in to my Miscellaneous settings and made sure that "wp-content/uploads" was in the Store Uploads and the Full URL path form remained blank.

    Then I put a check mark next to "Track Links’ Update Times" and re-uploaded an image, posted on the page, and updated it. However, when you go in to these pages now, you see a blank space where the image should be embedded.

    http://www.amberandleo.com/?page_id=2
    http://www.amberandleo.com/?page_id=44

    Was there an error in moving my wp-content directory?

  8. James
    Happiness Engineer
    Posted 3 years ago #

    I don't think the error was with moving the directory. If you switch to the Default theme, do the images work?

  9. ignitethis925
    Member
    Posted 3 years ago #

    No, sorry they don't. When I activate my default themes, the images still do not show. So I re-activated it back to my current theme.

  10. ignitethis925
    Member
    Posted 3 years ago #

    I think it works now. I deactivated the image shadow plug-in. So now the images are back.

  11. James
    Happiness Engineer
    Posted 3 years ago #

    Try this:

    1. Switch to the Default theme.

    2. Deactivate all plugins.

    3. Make a new test post with images.

    Do the images show?

  12. ignitethis925
    Member
    Posted 3 years ago #

    Yes they do show now.

  13. ignitethis925
    Member
    Posted 3 years ago #

    I deactivated about 15 plugins as well as my theme when I activated the default. Is there something within the code of my plugins that is preventing images from showing?

  14. James
    Happiness Engineer
    Posted 3 years ago #

    It's probably one of your plugins. Deactivate all of them and reactivate each one individually until you find the one causing it.

  15. ignitethis925
    Member
    Posted 3 years ago #

    Thanks for your help!

Topic Closed

This topic has been closed to new replies.

About this Topic