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Mailchimp widget does not work at all (2 posts)

  1. Hanna1234
    Member
    Posted 3 years ago #

    I have a problem with the mail chimp widget added. Their customer service adviced me to discuss this topic on this forum.

    The problem is that though the widget appears on the page and looks all OK, it does not let anyone to subscribe onto our mailing list. So the subscribe -button does not work. Also, it does not show the same fields required as they appear in my settings. The facebook widget works all fine, so the problem seems have something to do with WordPress.

    I suspect that the widget has not worked at all, since it was installed only a few weeks ago and now we realized that it was not working. We really should fix this problem quick, so good advice is seriously needed. I am no computer expert so I really need guidance in this kind of things!

    So, what to do? Why does the mailchimp widget not work? And, how am I going to fix it? Please help me!

  2. mc_jesse
    Member
    Posted 3 years ago #

    Sounds like you have conflicting javascript on your site - the browser console can likely be viewed to confirm that. If you can't figure out what it is, use the plugin option to disable javascript for our plugin.

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