Howdy!
This is because there are a couple of issues with your setup. The MailChimp link you added in the form action field is the link to the sign-up form, not the link for the MailChimp processor.
For the Form Action field setting, try this instead: http://sharingmom.us7.list-manage.com/subscribe/post?u=9374a04505a284c63ebd3d156&id=11d5da4dc0
Then, in the E-Mail Field Name setting, use this: EMAIL
That way, the e-mail address will be “tagged” in the way that MailChimp understands and submitted to the place they’re expecting it.
Cheers!
Thanks for getting back to me. I tried what you suggested but it did the same thing…only this time, it directed me to the mail chimp sign-up form with error alerts.
Please advise. I’m going to inactivate the widget for now until we can figure it out.
Okay, can you try it again? I can’t test it further on your site with it inactive to see what may have been copied over that needs to be adjusted.
I added those settings to the widget visible at http://test.bk.cx/3.8-branch/ (right-side sidebar) and it works. I’ll leave it up so you can try it.
The Form Action field should be http://sharingmom.us7.list-manage.com/subscribe/post?u=9374a04505a284c63ebd3d156&id=11d5da4dc0
and the E-Mail Field Name setting should be EMAIL
.
Here’s a screenshot of the settings, with the form action cutoff due to length: https://cloudup.com/cEtqbWn5H9D
If you want to work through it yourself, there’s a video and a link to written instructions at http://www.brandonkraft.com/contrib/plugins/genesis-enews-extended/install/#mailchimp .
Hi Brandon,
Thanks for your support. I had the same issue and came across this post.
The problem for me was that I tried to use an existing list which contained a survey in addition to the basic EMAIL, FNAME AND LNAME.
To resolve the issue, I created a new list that only had these three fields. Copying the form action url from the MailChimp signup forms/embedded forms menu for the list I had the same results as you did in your test: http://test.bk.cx/3.8-branch/
I hope this helps.
Thanks for posting that. That’s right—if your list requires more information than what the eNews form has, it’ll fail too.
Cheers!