Hi @denise,
I hope you’re doing well today! 🙂
Sorry if you experienced any trouble with that. Could I ask though, the Chat you purchased, is it this one?
https://premium.wpmudev.org/project/wordpress-chat-plugin/
If so, you can contact us through the contact form there and we can assist you.
If not, I’d love to assist you in using the Chat here. To help you get started, you can have a read through the Usage page:
https://premium.wpmudev.org/project/wordpress-chat-plugin/#usage
Any more specific questions, we’ll be happy to assist with. 🙂
Cheers,
David
Good morning David,
Thank you for your response. I have a question, when I bought the Love Story script, on the website I bought it said that it had chat include. My question is: Do I still have to buy the plugin chat to instal to the chat working? That is why I can not find the chat option on the Love Story Theme dashboard?
Thank you.
These forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin’s vendor directly with any questions about commercial products.
Hello Esmi,
I am not understanding. Every where I go to ask for help, no one can help me to answer my question or tell me what to do. I do not care if it is commercial or not, I just want help. David was trying to help me and I hope he still do because my question is general and I am sure must have someone to tell me what to do. I am tired to looking for answers in those forums. I left several questions on the “commercial forum” and had no response at all.
I want to know if I need to instal a plugin to have chat on my website which I bought right here on WordPress. Can someone answer my question please? I just want to have chat on my web “Love Story Theme”.
Thank you.
Please contact the plugin’s vendor directly with any questions about commercial products.
https://premium.wpmudev.org/support/