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[resolved] Lost subscribers/stats (5 posts)

  1. sweetbetweens
    Member
    Posted 1 year ago #

    I recently [as of last month] switched hosts from GoDaddy to this* and now my Jetpack stats have reset and I lost my subscribers. I lapsed in posting for a month and didn't notice the stat lossage until I finally launched a new template and logged in today. Is there any way to get both of them back? My domain name is http://www.sweetbetweens.com

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Did you use a different domain before, or was your site hosted with WordPress.com? I would be happy to transfer your stats and subscribers for you, but I do not find any other site linked to your WordPress.com account.

  3. sweetbetweens
    Member
    Posted 1 year ago #

    I have always had the same domain [previously registered with GoDaddy, now with this*]. I thought I was hosted by GoDaddy as well, but it might have been through WordPress. I noticed that I have stats for June-September 2011, then nothing until yesterday. September 2011 is when I believe I committed to what I thought was GoDaddy hosting.

    I am new to this and am hopefully sharing correctly what's going on with my situation. I kind of jumped into blogging without learning much in advance and now am needing to learn-as-I-go. Apparently with lots of mistake making on the way!

    Thanks for reaching out and offering to help.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    After a bit more digging, I found out that your site was previously hosted with WordPress.com. I moved your stats and subscribers to your new Jetpack site, and the transfer should be complete in a couple of hours.

  5. sweetbetweens
    Member
    Posted 1 year ago #

    Jeremy -

    Thank you so very much. I appreciate your help immensely! Stats are already showing up, and I am grateful.

    Alexandra

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