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Lost passwords (27 posts)

  1. craftytrixx
    Member
    Posted 11 months ago #

    I don't remember the passwords to my blogs. I've rehosted both my blogs and have forgotten both admin passwords.

    how do i get my password emailed to me please? when i click on the 'lost your password' link it takes me to a page that says '404 Not Found'.

  2. esmi
    Forum Moderator
    Posted 11 months ago #

  3. craftytrixx
    Member
    Posted 11 months ago #

    I can't change it via the admin panel cos I can't log in.

    I tried to change it via phpmyadmin and did what it told me to do but I still can't log in.

    I don't know how to use MySQL and the instructions to do it via FTP confuses me, I don't know how to do it.

  4. esmi
    Forum Moderator
    Posted 11 months ago #

    I'm sorry but there's nothing we can do here for you. wordpress.org has no connection to your self-hosted site. If you cannot manage this yourself, you may want to consider hiring someone.

  5. craftytrixx
    Member
    Posted 11 months ago #

    is it not possible someone can talk me through it step by step?

  6. esmi
    Forum Moderator
    Posted 11 months ago #

    Sorry - that's not possible. This is a free forum staffed by unpaid volunteers. We cannot offer onsite support. Try hiring someone.

  7. Gezim Basha
    Member
    Posted 11 months ago #

    If you are confident to work in phpmyadmin, do not forget to select MD5 on the database if you're using the MD5 hash.

    That could cause trouble for you. Try that again if you missed it.

  8. craftytrixx
    Member
    Posted 11 months ago #

    I did select the MD5 button but it still didn't work

    I've just tried to do it via emergency password script. I got the script up, entered the username and entered a new password.

    then i go to login, i enter the username and new password i get a '404 not found' page come up. :(

  9. craftytrixx
    Member
    Posted 11 months ago #

    i used the emergency password reset script

  10. Gezim Basha
    Member
    Posted 11 months ago #

    Where did you put the file, did you follow the instructions carefully?

    Is it in the same directory as the wp-config.php file?

  11. craftytrixx
    Member
    Posted 11 months ago #

    yes, i dragged it into my public html folder which is the same folder that contains the wp-config file.

    I got this page up: http://img.photobucket.com/albums/v600/mscrafty/ScreenShot2013-08-13at235937.png

    i got an email with the new password.

    I entered a new password.

    then went back to log in using 'admin' as username and entered the new password, and i get the '404 not found' page.

    i even tried logging in by copying and pasting the new password from the email but it still doesn't work.

  12. Gezim Basha
    Member
    Posted 11 months ago #

    Ok, first thing. You have most probably succeeded in changing the password so go and delete the emeregency.php file. Do that now.

    Second, attempt to login using this

    yourlinkhere/wp-admin/index.php

  13. craftytrixx
    Member
    Posted 11 months ago #

    i've deleted the emergency.php file

    I tried to log in and still get the '404 not found' page.

    i tried yourlinkhere/wp-admin/index.php and I still get the '404 not found' page.

  14. craftytrixx
    Member
    Posted 11 months ago #

    I keep getting this page: http://img.photobucket.com/albums/v600/mscrafty/ScreenShot2013-08-14at002606.png

    it says the wp-login.php is not found on this server. so, I thought it was missing, I went to my FTP to upload another wp-login.php file, tried to log in again and I still get the '404 not found page'. :(

  15. Gezim Basha
    Member
    Posted 11 months ago #

    Ok see, you do not have the WordPress installation on a separate /wordpress folder. You said it yourself:

    yes, i dragged it into my public html folder which is the same folder that contains the wp-config file.

    Your best bet is to try directly:

    http://www.mywebsite.com/wp-login.php

  16. craftytrixx
    Member
    Posted 11 months ago #

    that's what I have been doing, trying directly from my site

    http://img.photobucket.com/albums/v600/mscrafty/ScreenShot2013-08-14at004902.png

    i enter my new password then click log in and the the page changes to '404 not found'.

    I don't get it cos i've done what I've been told.

  17. bemdesign
    Member
    Posted 11 months ago #

    Okay I'll try and walk you through the phpMyAdmin way to reset things. (I'm assuming you have access to phpMyAdmin and can access your MySQL database.)

    1) Use phpMyAdmin to access your MySQL database. Make sure to select the correct database for your WordPress site!

    2) Locate the wp_users table (where wp is your database prefix).

    3) Select the "Browse" tab in phpMyAdmin and locate the user account you need to reset the password on.

    4) Click the "edit" button (pencil icon) to edit the account.

    5) In the user_pass field, put in your new password (make sure to remember it!)

    6) Click the function dropdown (in the function column) and select "MD5".

    7). Click the "Go" button at bottom right to execute the chnages.

    8). Log in to your WordPress site using your newly reset password.

    9) For other password reset options, see : http://codex.wordpress.org/Resetting_Your_Password

    Hope this helps.

  18. Gezim Basha
    Member
    Posted 11 months ago #

    It's difficult, it seems you might have done something to the installation while trying to change stuff.

    Can you go to the phpMyAdmin. Go to the WordPress database.

    There is a table there called wp_options

    And there should be an entry there called siteurl. It should be the first entry.

    Can you please check that and see if it has a /wordpress somewhere at the end?

  19. craftytrixx
    Member
    Posted 11 months ago #

    i tried it that way first of all, going into the phpMyAdmin, selecting the wp users, clicked on browse, clicked on the user, deleted what was in the password bit, entered my new password, clicked on MD5, then saved it.

    but i get the same '404 not found' page when i try to log in.

    i've just tried it again, done what you said and still get same '404 not found' page.

    i've gone into the wp_options bit in phpMyAdmin and my site URL is in place, so i don't know what i'm doing wrong.

  20. WPyogi
    Volunteer Moderator
    Posted 11 months ago #

    Might be related to switching things around per:

    http://wordpress.org/support/topic/re-hosting-a-blog?replies=2

  21. craftytrixx
    Member
    Posted 11 months ago #

    it could be.

    I've got all the wordpress files for craftytrixx in my public html folder, and another wordpress folder in the public html folder containing stuff for dottietrixx. have i done it wrong?

    craftytrixx.com is my main domain, and dottietrixx.com is an addon domain.

    my craftytrixx site is up but i can't log into it.

    my dottietrixx site isn't up, though i have uploaded all the files but can't log into it.

    i can't log into either of my sites. :(

  22. Gezim Basha
    Member
    Posted 11 months ago #

    Do you have only one WordPress database for both of them??

    And please, make sure that you are only linking to craftytrixx.com on your wp-options in phpMyAdmin. The WordPress test cookie is showing you're linking to /wordpress folder.

    Image

    It could be that you're editing the Dottietrixx database instead of the Craftytrixx one.

  23. craftytrixx
    Member
    Posted 11 months ago #

    i don't know how that /wordpress folder got there. :(

    i've selected the craftytrixx database and done what's been said in here, but no joy.

    if I deleted everything (all the wordpress files for crafytrixx and dottietrixx) via FTP off my server and uploaded wordpress as a folder in my public html folder will that work?

    would I have to re-install wordpress all over again?

  24. bemdesign
    Member
    Posted 11 months ago #

    Well...not necessarily because all your stuff either resides in the database (your posts, pages and comments) or the wp-content folder (in the uploads folder typically although if you have a custom themes or plugins, they also will reside in the wp-content folder).

    So re-installing WordPress in this case would mean overwriting all the old files in the WordPress folder on your server with a fresh copy of WordPress files (I'd make a backup of your wp-content folder just in case). Then ideally, you should be back to business.

  25. craftytrixx
    Member
    Posted 11 months ago #

    too late, i've deleted everything off my server.

    ok, so i've just uploaded a fresh copy of wordpress onto my server in a folder called 'wordpress' in my public_html directory.

    I know I have a different databases for each of my sites.

    i have 2 separate config. files.

    do i upload both config. files into the subdirectory called 'wordpress'?

  26. craftytrixx
    Member
    Posted 11 months ago #

    sorry, meant to say "i've uploaded a fresh copy of wordpress into a subdirectory in my public_html directory called 'wordpress'"

    what do i do with the 2 different config. files?

    do i put it in my 'public_html' directory or in my subdirectory in the public_html directory called 'wordpress'?

  27. craftytrixx
    Member
    Posted 11 months ago #

    i've managed to log into my craftytrixx.com blog. yay!

    now i need to upload my config. file for my dottietrixx blog.

    do I upload the config. file for dottietrixx into the 'public_html' directory or put it into the 'wordpress' subdirectory that already has a config. file for my craftytrixx blog?

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