WordPress.org

Ready to get started?Download WordPress

Forums

lost password // no pw reset email (8 posts)

  1. jmhforums
    Member
    Posted 1 year ago #

    attempting to login to xxxxx/wp-admin, after installing whtever WP version was current in November 2012; have proper username but forgot pw I chose-- and "lost password" link SAYS it sent a reset emailbut none was received. Am hosted n Dreamhost and they disavow all ability to help manage this.

  2. Abhishek Ghosh
    Member
    Posted 1 year ago #

    Reset your password through PHPMyAdmin - http://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin

    You can follow other ways described on that page like reset via MySQL CLI or FTP. PHPMyAdmin way is quicker and easier from my personal experience.

  3. esmi
    Forum Moderator
    Posted 1 year ago #

  4. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    jmhforums - I'm sorry about that.

    If you're comfortable in command line, we have a built in tool that can help you out, too.

    Log in via SSH and go to your wordpress directory (/user/yourname/domain.com/)

    Type this:

    wp user list

    That will show you all your users. Make a note of your name, and the ID number along side it. Then type this:

    wp user update 1 --user_pass=123456

    Replace 1 with your user ID.

    That will reset your password.

  5. jmhforums
    Member
    Posted 1 year ago #

    PHPmyAdmin method worked, with some handholding. It is NOT simple. ;)

    Was able to discover that the email linked to the login was CORRECT.

    Do folks have theories why an email never was received, any of the five times I clicked on "lost password" and entered the username and received "an email was sent" message?

    VERY curious to find out-- and avoid this problem going forward....

  6. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    You may be running into our server anti-spam manuevers. Is the email being sent to the same domain as your site? Like if your domain is example.com, is the email going to you@example.com ?

  7. jmhforums
    Member
    Posted 1 year ago #

    nope it's going to a sep. gmail acct...

  8. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    Sorry about the delay, I had a long weekend off.

    Alas, that may be why. It -shouldn't- be, but it's possible. Did you check your spam folder? (I'm sure you did, but I'm supposed to ask things that are obvious sometimes)

Topic Closed

This topic has been closed to new replies.

About this Topic