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[resolved] Lost Password and Email For Log In (6 posts)

  1. busandcar
    Member
    Posted 1 year ago #

    I've made a mistake and misplaced my password and my email address associated with my page. I know my user name.

    How do i obtain a temp password to get access to my website?

    I tried looking at lost password and lost email address posts but i was unable to get access.

  2. riversatile
    Member
    Posted 1 year ago #

    Hi,

    I think you do not have the choice now...

    Connect to your database (e.g: phpmyadmin...) and make a backup (if you know how to do that, go here : http://codex.wordpress.org/Backing_Up_Your_Database).
    Then, go to the table "wp_options" then select the option name "admin_email", click 'Edit', paste the correct Admin Email then click 'Run' or 'Save'. This will store the correct Admin Email address in WordPress database.
    That's it.

    You will be able to go your login page, click 'lost password', this will send a new password to the correct mailbox.

    Regards

  3. busandcar
    Member
    Posted 1 year ago #

    Thanks for your reply riversatile.
    I think that is a little too difficult for me to do myself

  4. riversatile
    Member
    Posted 1 year ago #

    As far as I know, except reinstall WordPress from scratch, there is no other alternative.
    Because you don't know the password and the email address you stored is not yours or does not exist.

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    If you cannot manage this yourself, perhaps you need to consider hiring someone to carry out the work for you?

  6. busandcar
    Member
    Posted 1 year ago #

    Yes that is my next step

    thank you for your input riversatile and esmi

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