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Lost Homepage Menu (24 posts)

  1. steffercat
    Member
    Posted 2 years ago #

    The menu of pages on my homepage is missing.
    How do I get that back?

  2. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Please post your site URL

  3. steffercat
    Member
    Posted 2 years ago #

  4. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Did you edit the theme files?

  5. steffercat
    Member
    Posted 2 years ago #

    On the homepage there was a navigation menu listing the pages on the site:

    Home
    About
    Services
    Clients & Kudos
    Blog
    Contact

    That's gone and the logo and my name are gone.
    If I could just get the navigation menu back, I'd be happy.

    I have not messed with the theme.

  6. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    You have tons of Base64 malicious codes/ malware in your site. Use TAC (Theme Authenticity Checker) to detect this.

    Before the malware cause extensive damage, REVERT to the 2011 theme and delete your theme.

  7. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Which theme are you using?

  8. steffercat
    Member
    Posted 2 years ago #

    Noble

    By YOOtheme
    Version 5.5.14

    My site is brand new and was professionally designed so it's hard to believe that it is full of malware so fast, especially since it has security on it.

    What 2011 theme are you referring to?
    My previous theme is gone--it was hosted on a different site and my contract with that provider ended yesterday.

    I would not know where to find TAC.
    If I delete my theme, my site will go away. Can't do that.

  9. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    You can download TAC from here.
    http://wordpress.org/extend/plugins/tac/

    Professionally designed or not, please check it with the above plugin. It will show you the source.

    Go to your Dashboard >> Appearance >> Themes. You will find Twenty Eleven there. Just activate it.

  10. mukesh panchal
    Member
    Posted 2 years ago #

    u have to set primary id for menu

  11. steffercat
    Member
    Posted 2 years ago #

    On the Dashboard, where do I set primary ID to Menu?
    What is the path to do that?

  12. uzzal.m
    Member
    Posted 2 years ago #

    Go to your Dashboard >> Appearance >> Menus>>Theme Locations

  13. steffercat
    Member
    Posted 2 years ago #

    Thanks, but there is no "Theme Locations" tab in WordPress 3.4.

    Are you agreeing with Mukesh that I must change my theme b/c I'm not going to do that. Go Daddy says I do not have a security issue.

  14. cjchamberland
    Member
    Posted 2 years ago #

    krishna, just curious, how did you determine that their site "have tons of Base64 malicious codes/ malware in your site"? Base64 is server side - Do you have a magic wand that allows you to see their site code? There's absolutely nothing wrong with her site.

  15. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    <li><img src="data:image/gif;base64,R0lGODlhAQABAJEAAAAAAP///////wAAACH5BAEHAAIALAAAAAABAAEAAAICVAEAOw==" data-src="/wp-content/plugins/widgetkit/cache/gallery/125/dollars_common_sense-e6d2a3241b.jpg" width="175" height="269" alt="dollars_common_sense" /></li>

    Here is one example. But it is associated with a plugin.

    @steffercat,
    Do you identify anything from the above?

    Base64 is used for positive purposes. But it is commonly used to hide malware also.

  16. steffercat
    Member
    Posted 2 years ago #

    Krishna - That code looks like it is to display one of the book covers that's in the carousel on my site.

  17. cjchamberland
    Member
    Posted 2 years ago #

    That is totally legit. Her site is fine. You really need to be careful about what you say is "malicous". If you don't know what it is your looking at your better off not saying anything rather than upsetting and scaring people.

  18. esmi
    Forum Moderator
    Posted 2 years ago #

    In general, themes should not have any reason to use base64 encoding. Any theme that does should be treated with the greatest suspicion. So, in this respect, Krishna was correct to sound a warning. As it is, the site uses a commercial theme and therefore all support requests should be directed to the theme's vendor rather than here.

  19. steffercat
    Member
    Posted 2 years ago #

    Esmi - Not sure I can query the vendor. My web designer is their member, not me.

  20. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    @steffercat,
    Maybe, but something goes wrong, we have to check everything. I asked you to check your theme with TAC (please read above). If you checked it and found nothing wrong with the theme, we rule out the possibility and look for clues elsewhere. However, you did not seem to check it.

    @cjchamberland,
    Can Base64 be used to hide malicious code? If it can be used what is wrong in my asking her to check what looks like malicious code. Now can you tell me why a lot of Base64 are associated with her files? Can you locate them?

    Even at this moment they are there. Her site is having problems. If such suspicious codes are found they have to be investigated first. If you are in my position will you do that or not?

  21. esmi
    Forum Moderator
    Posted 2 years ago #

    I'm sorry but there's nothing we can do about that other than to suggest you contact your web designer. We do not support commercial themes as you paid for support when you bought the theme. It is not our place to keep theme vendors in business or deprive them of any income that they may derive from support services.

  22. cjchamberland
    Member
    Posted 2 years ago #

    Krishna - YOU can check any base64 code you find yourself before posting on the forums that it's "malicous". It is used regularly to hide malicous code but it DOES server other purposes, such as in her case where its being used to compress images to make the site load faster.

    I don't recommend it being used, but some developers like to hide their code, which is fine, but don't automatically scream malcious code. Check it out yourself first, there are plenty of tools to do that and you can do it yourself with php if you know what your doing. Most of these people don't even understand what you are saying so all you do is cause confusion and panic.

    She was having a problem locating where to set-up her menu, not any issues with security, viruses or malware.

  23. esmi
    Forum Moderator
    Posted 2 years ago #

    @cjchamberland: Enough! As I said previously, themes should not have any reason to use base64 encoding. Any theme that does should be treated with the greatest suspicion. It is not the responsibility of support forum volunteers to decode out every base64 block that they come across. There are better places to do that. Kirshna was correct to be suspicious. Beyond that, s/he had no other responsibility.

  24. cjchamberland
    Member
    Posted 2 years ago #

    @esmi - sorry I was just responding to his questions. Didn't mean to overstep any boundries.

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