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ShareThis: Share Buttons and Social Analytics
Lost facebook likes and cannot post to facebook (19 posts)

  1. SLIS
    Member
    Posted 1 year ago #

    So as of the last hour, all my facebook likes for every post on my blog all show as 0, and when I try to post on facebook I get an ugly link like this: http://shar.es/j7Nii.

    Any idea on how to fix?

    http://wordpress.org/extend/plugins/share-this/

  2. SLIS
    Member
    Posted 1 year ago #

    Let me also add that twitter and pinterest are broken as well.

  3. AshlAr_Marketing
    Member
    Posted 1 year ago #

    Same here. Facebook links are gone and I had troubles at another blog posting to Twitter and LinkedIn.

    When I hit the button it downloaded a "Sharer" file instead of posting.

  4. saadhre
    Member
    Posted 1 year ago #

    Same here.

  5. Phoenix Helix
    Member
    Posted 1 year ago #

    Same here.

  6. SLIS
    Member
    Posted 1 year ago #

    Hmm. I also emailed the official Share This page as well and will let you know of any updated info if it comes through there first. Hopefully we'll have a fix soon :-/?

  7. Phoenix Helix
    Member
    Posted 1 year ago #

    Mine's fixed. How about everyone else?

  8. SLIS
    Member
    Posted 1 year ago #

    Yay!

    I had to refresh the caches but it does like they're back up! Hopefully for good this time :-).

    I'll be testing out the sharing buttons over the next few days to see if those are still working properly too.

    Amazing how much it bothered me to lose those likes lol, but it made my site look like a ghost town without them!

  9. Phoenix Helix
    Member
    Posted 1 year ago #

    My likes are back, but now when you share a link on Facebook, it cannot create the usual link box with photo & text, because it finds a hidden link that seems to confuse the facebook software. For example, the link to my latest post SHOULD be: http://www.phoenixhelix.com/2013/02/27/what-is-heartmath/ . But if you cut & paste this into Facebook, you'll see Facebook identify the link as http://www.phoenixhelix.com/XSPbT/2013/02/27/what-is-heartmath/ . (If you use the Share This button to Facebook, it also cannot find photos or text.) Did you add a code that adds a hidden link to all of our pages in order to get the likes back, or is this happening on the same day merely a coincidence? It's a problem, because without the photo/text box, the links don't show up visibly in readers newsfeeds.

  10. SLIS
    Member
    Posted 1 year ago #

    My luck with sharing via Facebook is really hit or miss. Mine seems to be working again but somedays I just have to keep trying a few times til it gives me a thumbnail :-/

  11. SLIS
    Member
    Posted 1 year ago #

    @Phoenix: Okay, I think I see what you're talking about; I just shared a new post on Facebook. It posts to my page with the thumbnail, but when I try to share the same link to another friend, it has no image.

    Guess I'll post a separate thread if that issue doesn't get fixed :(

  12. SLIS
    Member
    Posted 1 year ago #

    Phoenix; it looks like that issue has been fixed...have you noticed that? It seems like it wasn't just wordpress posts but any article posts with images in general...looks like they're all working again. Hopefully facebook's upcoming update won't mess anything else up!

  13. Phoenix Helix
    Member
    Posted 1 year ago #

    Agreed, it must have been a coincidence after all. Thanks for following up.

  14. SLIS
    Member
    Posted 1 year ago #

    Seems today I'm no longer able to post thumbnails on fb again. Is anyone else having the same issue? I updated google analytics and wonder if that might be the culprit.

    Doesn't apply to older posts..just the one I did today.

  15. stahmi
    Member
    Posted 1 year ago #

    Having the same problem; Facebook "Likes" shows incorrectly as 11k, the same for each page, and then the link you get when it's clicked on is gibberish.

  16. redaktionbp
    Member
    Posted 1 year ago #

    Hi there,

    I posted similar problem yesterday, but no reply yet :-(.

    Only on homepage the likes are back in the articles not.

    Additionally the buttons are only shown in the excerpts, not in new articles since yesterday.

    Has anybody an idea??? The cache I emptied already, not effect.

  17. SLIS
    Member
    Posted 1 year ago #

    Well knock on wood, mine is currently working, so not sure what the new issue is :-(. The problem last time seemed to resolve it self, so hopefully it will again!

    The only thing that I do notice is that it sometimes takes a while for the facebook likes to populate when I open up a new post, which is kinda annoying.

  18. redaktionbp
    Member
    Posted 1 year ago #

    I don't knock on wood anymore, I changed my sharing plugin to WP Socializier.

    At least it's better loading time, wheather it's stable... time will tell, but they are much quicker in replying.

    I learned from this to take a look in the suport forum before downloading. If the last support answer is older than 3 or 4 days, I don't use it.

    If it's a one man show and beside of normal work developer should write it. Then I have fully understanding! But just no reply at all, that's not professionell.

  19. sharethissupport
    Member
    Posted 1 year ago #

    Hello Users,

    We were facing the issue related to the FBlike counters resetting to zero, but now it is fixed.

    Please feel free to contact us if you have any queries.

    Regards,
    The ShareThis Support Team,
    [sig moderated as per the Forum Rules]

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